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March 2024 by Allen ..
The team that delivered and installed my system were awesome. When they hit some obstacles they reconfigured the system to make it easier toi use and better meet my needs. They did so much more than deliver and install!
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March 2024 by Scott A.
Excellent service throughout the entire process of buying a new refrigerator. Help online choosing the right model for us. The delivery and setup was right on time. I received updates about when the delivery would arrive. They removed our old refrigerator and installed the new one in a professional manor. ABT is our go to store for appliances!
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March 2024 by Dalia T.
Communication from beginning to end was great and the delivery process couldn't have been better. Everything was very coordinated and on time. Great customer service!
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March 2024 by Carol K.
The two delivery drivers(Milo and Carlie) were excellent. They did the moving of appliances efficiently and were very kind and responsive when I asked questions. Milo showed me where and demonstrated how to clean the filter. Really appreciated this info since I Never knew that had to be done on washer.
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March 2024 by Helen V.
Excellent experience. The installation went smoothly from the notification process to the ability to track the installers to the delivery and installation. The delivery and installation team was top-notch: friendly, efficient and knowledgeable. And we love our new dishwasher!
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March 2024 by Maureen A.
We purchased a new refrigerator and microwave from ABT not too long ago. My husband and I abhor shopping but I have to say our experience at ABT was very pleasant. Our salesperson, Sebastian Pena, was a delight. He answered all our many, many questions and showed us many, many refrigerators and microwaves. After a lot of looking, talking and researching we finally settled on what we wanted. Our appliances were delivered within a week. Now the great service did not end with Sebastian. He said he would send out his best delivery guys and he sure did. Brian and Santino were personable and well versed in how to please the customer and flawlessly installed our appliances. They too answered all our questions, what helpful gentlemen. When the time comes to replace our other two appliances, we definitely will be going back to ABT. Hopefully Sebastian will still be there as well as Brian and Santino. Thank you, ABT, for employing such outstanding workers.
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March 2024 by William P.
I'm looking for a suitable replacement for my Bose Wave Radio which is having age issues. After Bose was purchased by a Private Capital firm they discontinued a great many of their products, unfortunately. Rather than continue to improve and innovate the brand. Hence the search.
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March 2024 by Linda S.
Wonderful selection of products. Sales people were knowledgeable but not pushy. Fair pricing & very good delivery service. Highly recommended business!
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March 2024 by Tan T.
Buyer beware....Delivery service is not to par. They advertised complete satisfaction...False. We spent $5k for new refrigerator and oven. Also paid &159 for installation. Never got water line installed. No follow up with sales woman or customer service. Called the GM back...said will refund unused copper water line of $44 without need to return. I appreciate it and will wait to see if that happens.
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March 2024 by Russell B.
Our 50 year old built in double oven died. It turns out that it is close to impossible to find a replacement for a 24 inch gas double oven anymore. Everything now is 27 inch or larger and is electric. What to do? Of course go to Abt. We were lucky and got Dana Borre as our salesperson. she told us what we needed and what we had to do to convert from a gas to an electric oven. She pointed out what features would be a waste of money and what would be useful and she even showed us some ovens that were not on the sales floor. The people that came out to our home to install the oven were very competent and efficient. They spent most of a day to complete the carpentry and electrical work. (If I hadn't lost the card they gave me, I would thank them by name). Anyway, if you find you have an impossible appliance problem go to Abt and try to talk to Dana.
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March 2024 by Daniel P.
I bought a bike for my son six months ago and I paid like $2,000 , somehow the light got broken. They made such a big deal out of it the services was horrible , for the $10 cable they wanted to charge me when I came in even though the bike was covered by warranty, Everybody was so disrespectful talking not cooperative not a good place to shop.
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March 2024 by Sherri S.
Purchased and delivered fireplace console. The salesperson was no pressure, knowledgeable, and helpful. Gave us the measurements and a site to find more models and said to contact her when we were ready. What a difference from the aggressive sales experience at another furniture company. Delivery experience: Excellent communication! Extremely polite and courteous. Professional. Excellent care and handling of furniture and my floor.
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March 2024 by Craig K.
been a abt customer for many years and never had issues until now.some of the issues are with the the shipping company they use but my experience with a $1,500 order was beyond poor. company does not inform customer a signature is required until after they ship. T informed me they would notify shipper to deliver on a future date-not one day earlier as shipper changed but instead started a return. spoke to a rep regarding delivery attempt three hrs early and rep was rude stating he would cancel my delivery and 'I can buy somewhere else'. Company no longer values the customer and apparently doesn't want a $1,500 sale. They seem to have forgot that customers have options and that customer service should be a priority.
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March 2024 by Michael T. S.
We highly appreciate the care and timeliness of the delivery. Also the expertise and time they took to show us what we needed to know and carry it in...We always are very pleased with Abt.
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March 2024 by Beth D.
I have never seen a company run through so many hoops to help me! Abt resolved the entire issue with the General Manager at the helm. Thank you, Dan and all those at Abt for your kindness and generosity in helping me. WOW! Such a great organization! I will have to bake some cookies in my new oven and bring them to the store. You guys are simply the best! in this world where it's tougher and tougher to run a business, Abt scores 10 stars. Bravo! THANK YOU!
