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October 2025 by Jai Soles
The store itself is great. With the exception of the very standoff-ish paint department staff, the sales personnel on the floor are exceptional, which is the only reason that I return for supplies.
The reason for my low rating is partly the paint dept. staff, but mostly to warn others of a particular female cashier, whom I believe wore DG or DJ on her name tag, possibly mid 30s, with brunette hair. This individual is without a doubt the most rude, unprofessional, and disrespectful person in the store. She is always very short and condescending and blatantly sarcastic with customers. This is not just my opinion. I know a number of other handymen and contractors who feel the same. Many of them do as I have started to do...if the aforementioned cashier is the only one at the register, I place the items back on the shelf and find the same product at another hardware such as Lowes or Home Depot. I literally never allow her to wait on me and will leave the store or wait for a different cashier. I have also had to dispute charges on a few occasions because this same individual has double charged me for the same transactions.
Her behavior leaves absolutely no room for misinterpretation. She doesn't want to work nor be there and she takes it out on unfortunate customers. The reason that I am leaving this review is this - I was there recently and although I refused to allow her to process my purchases, I witnessed her subjecting another customer to the same level of disrespect.
Knowing that myself and other customers have had this experience with this individual, I feel that it would be in the best interest of Management to monitor her behavior around customers so that they can see it firsthand. You will find that your store is frequently losing money because of this cashier.
Thank you
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September 2025 by Slawomir Wojcik
Good to have them close to work site
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August 2025 by kathleen bell
It’s a real hardware store! Everything you need they have in stock. I can always find what I’m looking for and then I start looking around and they have an amazing selection of household goods, kitchen appliances you can’t find anywhere else. It’s a fun and wonderful store.
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August 2025 by John Roth
Customer service store.
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August 2025 by Elmer Velasquez
Nice people and once in a while they give away the free plants they have in overstock
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July 2025 by Chris Ellicott
Helpful staff and large inventory.
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July 2025 by k m
Well stocked hardware store with friendly and knowledgeable staff. They carry a wide variety of Milwaukee tools too at competitive prices.
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June 2025 by Ken Davis
Very courteous and extremely helpful.
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May 2025 by Teresa Walsh
Best customer service around! Store has a great, small town vibe. I walked in and immediately someone was asking to help me.
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May 2025 by Phyllis Burg
Excellent store that always has what I need and more. The employees are extremely friendly and helpful. I'm never disappointed when I shop at this Ace Hardware store.
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May 2025 by MEP
This is a large Ace Hardware. Great was in walking distance and stocked car FOB batteries. Not from around here so Lifesaver! Was immediately helped when I walked in in a kind manner. Checkout was a breeze with a friendly person. The plant selection looked appealing. Watch for the Ace sign and horse outside!
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April 2025 by Randy Calanca
Staff is super helpful
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April 2025 by Rodric Smith
Great, fast, and efficient service
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March 2025 by Brian Drzonek
Super friendly staff.
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March 2025 by Edward
Associates are always knowledgeble & extremely helpful.
