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March 2024 by Phoenixmaster
Color of cake was wrong. Size of cake was wrong. Had to purchase a third cake to make up for the two failures, and they didn't even do anything to rectify their mistake.
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February 2024 by Jóseph Pellegrino
Best ice cream around! You gotta love the unique flavors- they've got everything under the sun in a combination! The chocolate fudge brownie is a smash with both my kids and me. My wife likes "Phish food"... sounds weird as heck but it's so good! The staff were quick and easy, too. There are a few tables in there, so be wary if ya got a big group and you come at a crowded hour. But I've never had a problem! And the ice cream is absolutely delicious!
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January 2024 by Thomas G.
Now I am certainly no stranger when it comes to Ben & Jerry's ice cream, I have had my fair share of purchases from either the grocery store, Walgreens, CVS Pharmacy, or 7-Eleven, tehehe. When teaching coping skills to the adolescent hospital patients I work with, I often share that I used to make it a priority to have Ben & Jerry's within my college semesters, being that it is one thing that brings me joy. I admit that I procrastinated on visiting for some time now, but after finally working in the Glenview area on a weekend, I made the visit happen to Ben & Jerry's. Its location sits within 'The Glen Tower Center', commonly known as 'The Glen', a shopping mall where there are an ample of businesses and restaurants. After entering the location, I had plenty of time to browse and see what gauged my interest. The employee, Angel, took my order shortly after finishing up with the customers ahead of me. I nearly ordered a favorite of mine, the Americone Dream, but I changed my mind after thinking to myself, why not try a new flavor because it is not often I visit an actual Ben & Jerry's location. After that thought, I ended up ordering the Dirt Cake because it was one of the flavors I took a liking to that I had not had before. Its flavors are vanilla pudding ice cream with chocolate sandwich cookies & chocolate cookie swirls. Service: 5 (Great) I opted out of eating my ice cream on the spot and choosing to take it to go since it was late, and I had just gotten off of work and had a long drive back to Chicago. Moreover, this location appeared clean, and the atmosphere gave off a very calm vibe. And there are a few tables and seats available inside of the dining area if you wish to eat your ice cream onsite. Atmosphere: 5 (Great) Ooouuu, I just could not resist holding back from eating the Dirt Cake after arriving inside of my residence. By then, it was just the way I like it! Soft! People laugh because I microwave my ice cream to make it soft like the blizzards sold at a Dairy Queen. The Dirt Cake tasted similar to cookies and cream ice cream, yet with more of a cookie taste. My oh my, yes! And it totally had my mouth salivating in-between each spoonful eaten as I stood at my countertop with my coat and backpack still on, tehehe. Food: 5 (Great) Now that I finally visited and had a great experience, I would surely re-visit Ben & Jerry's again. Tehehe, I would say when in the Glenview area again, but I know darn well that I will drive out solely for it. Service: 5 | Atmosphere: 5 | Food: 5 Recommendations: Brownie Special, Mini Vermonster, Cookie Cookie Sundae, Waffle Bowl Sundae, Americone Dream, Dirt Cake, Sweet Cream & Cookies, Oatmeal Dream Pie, CHANGE the WHIRLED, Butterscotch'd, Chocolate Fudge Brownie, or Mint Chocolate Chunk. ~ Peace, Love & Ice Cream ~ Thomas G
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December 2023 by Judy Pike Locher
Delicious flavor combos and free samples to help choose a flavor! We had salted caramel bllondie, churro and cookie dough.They do not have a kids scoop option. The small is $7.25 and consists of two small kiddie size scoops. This worked to get two different flavors and share with one of my children. A large cup or cone is $8.25.There is limited indoor seating with a few small cafe tables and chairs.Very friendly service! Check out the weekly specials. We enjoyed swapping jokes today to get a 10% discount! This is the Wednesday special.Dietary restrictions: Great vegan options too!
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September 2023 by Jerome H.
Have been here twice so far and both times have been great. We were excited to find the dairy free Ben & Jerry's ice cream ready to be served. My son has a anaphylactic dairy allergy so it's not very easy finding a ice cream place with dairy free ice cream ready to serve.... Thank you for having these options!! We did notice the dairy free options sitting next to the dairy options and common scoopers used so we asked about cross contamination risk... the manager was extremely accommodating and went into the back and opened a new container for us and new scooper to avoid any CC risk. I asked if I could make a suggestion and she was very open to listening to me which was refreshing from some other places I've been to and tried to suggest something. My suggestion was to keep the dairy free options covered and use dedicated scoopers only for those options. She was very receptive which was great!! We were there on Monday Sep 11th and mentioned it was my sons birthday, shortly after we have birthday hats and hear a happy birthday song come over the speakers which my 9 year old, 6 year old and all of us thought was just fantastic, smiles ear to ear!! I wish I was able to remember the young ladies name who is the new manager at that store (that I remember) ... she was AWESOME and made our experience that much better!! Thank you for going over and beyond !!!
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July 2023 by Jake W.
Young employee was basically asleep taking orders. Couldn't hear him and clearly didn't want to be there. He didn't even know what the price of the cookies were when I asked him. He had to go to the register and see first. Poorly trained. I was astonished to see that my total for 2 small cookies (the size of my palm) and a two scoop (really small too) waffle cone was $16. I went back to the counter asking for a receipt to make sure they didn't accidentally over charge me, but the worker said that I was correctly charged and that his brother (the owner) made the prices as if he was defending him. Wow being proud of that is certainly a flex lmao. The employee said that If I want good ice cream I have to pay for the quality otherwise I can go and eat Breyers ice cream instead. Why would any employee ever tell a customer that? I just wanted to be sure that my total was correct, but frankly it is just overpriced. His argument makes 0 sense because I could go to the store and buy two-three pints of B and J's for that price?? Also the shake machine wasn't working (what is this McDonald's) and they didn't have Tonight Dough. Weird service that was unfriendly.
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July 2023 by Drake Susral
The ice cream was good and service was friendly, but I paid $9 for a large and what I got was very small.
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July 2023 by A Smith
Amazing experience. Brought my wife and three kids in for a few scoops, staff was friendly and accommodating and made some flavor suggestions. They treated us like family and our two year old keeps asking when we can go back. Also offered catering service for my business.
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June 2023 by Natalie B.
Thomas Baldwin and coworker were friendly and inviting. They offered my family a great 1st time Ben and Jerry's ice cream experience! We will be back!
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June 2023 by Mark Schulze
I'm new to the UChicago team and we recently held an Ice Cream Social for several of our summer program students and faculty. The Ben & Jerry's team from the Glenview location did a fantastic job! They were easy to work with, super friendly and responsive, and were really engaging onsite for the event. The team that set up and served the ice cream did an amazing job! We had a very large group, but they allowed everyone in line to get ice cream and were super friendly and fun!! I highly recommend using this Ben & Jerry's team for your next Ice Cream Social! GREAT JOB!!
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June 2023 by Mark S.
I'm new to the UChicago team and we recently held an Ice Cream Social for several of our summer program students and faculty. The Ben & Jerry's team did a fantastic job! They were easy to work with, super friendly and responsive, and were really engaging onsite for the event. The team that set up and served the ice cream did an amazing job! We had a very large group, but they allowed everyone in line to get ice cream and were super friendly and fun!! I highly recommend using this Ben & Jerry's team for your next Ice Cream Social! GREAT JOB!!
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June 2023 by Dandrea G.
Thomas and Brent were amazing their service was absolutely great. I enjoyed the ice cream social. I loved the ice cream and the music they plsyed was fun and great
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June 2023 by A S.
Excellent experience! My wife and I brought our children in for a treat, and it sure was one. Staff was very friendly and courteous. Ice cream tasted great. Interior looked modern. We would definitely visit again!
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June 2023 by Xavi P.
i really liked the guy, thomas baldwin he helped out a lot and gave me a good recommendations.
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June 2023 by izzy lee
Shout out to Derrick! Me and my friends were doing window painting for Youth Services and he decided to offer us ice cream ON the house! So Thank you very much Derrick!
