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September 2024 by Alan Vukovic
Purchased my Audi there. Great place with great cars that are fully inspected and maintained for new customer.
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September 2024 by Bettina Gillen
We’ve purchased three cars in the last three years—our experience with Carneed was by far the best and we highly recommend them for their above-and-beyond responsiveness, quality, and professionalism. When we first found this Audi Q3 online, my husband was surprised and impressed when Eli personally responded right away to our emails—even at 9:30 at night. With us living three hours away from his dealership, Eli took the time to take us on a live video tour of the car and offered to take it to a mechanic of our choice for an inspection. (We opted not to do this as the Carfax report was great and Carneed had already done a thorough inspection.) When we decided to move ahead with the purchase, we contacted him after dinner on Thursday night. Eli, once again, thoroughly answered our remaining questions and had sales paperwork sent to us that very night via DocuSign. After sending him proof of wire transfer and insurance, Victor, Eli’s assistant, amazed us by saying they would get the car delivered to us that very day! We just received the car a few hours ago and it is in immaculate condition and drives like a dream. Their 5-star reviews are well deserved.
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September 2024 by Olya Tagiieva
The best service
Professional approach
Polite staff
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September 2024 by Eddy Rochel
Great service. Quality cars.
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September 2024 by Igor Clim
Buying our car from this dealership was an amazing experience. Eugene and Ilia have great patience and understanding. They cared for us from start to finish. Financing took less than an hour. We definitely recommend this dealership. Will be returning customers. Thank you for having a great team!
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September 2024 by Nagesh Perumalla
I recently purchased a BMW X5 series from CarNeed. We felt we landed in the perfect spot for buying a car of our dream. They have a great service end to end from a friendly welcome till you walk home with your dream car happily without any hassle. They have a nice collection of cars and we got the opportunity to go around freely and pick a car of our choice and they supported us and helped us out patiently. I would highly recommend paying a visit to them if you are looking for your dream car! They will be more than happy to navigate through your journey and help you!
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September 2024 by David Thorson
I recently purchased a Lexus RX from Carneed. Impressive business from the very start! The building is spotless and welcoming. From the area where staff were situated to where the cars are kept. Incredibly professional atmosphere. Eugene was attentive and easy going. No pressure!! They kept me well informed of progress in purchasing the car and worked well with me to satisfy my interests and needs. Eli was professional and easy going. Incredibly clean cars and atmosphere. I would highly recommend Carneed!
9-19-2024
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September 2024 by Tristan Bombardieri
Last week, I flew from Minnesota to Chicago to purchase an Audi S6 from Serhii at Carneed. For weeks leading up to the purchase I routinely texted with Serhii and called on a few occasions, and every time we spoke his demeanor was calming, professional, and incredibly informative. I feel compelled to write a review for the superb service I experienced throughout my correspondence and transaction with Carneed. Serhii is clearly a car guy who hand-picks the vehicles he offers for sale, and he has a plainly apparent appreciation for tasteful vehicles.
I want to give special mention to the personable communication and purchase processes I experienced at Carneed. While speaking with Serhii about his S6, I was talking with several other dealers as well who had similar vehicles listed for sale. While I felt the typical "car salesman" tactics and pressure from the other individuals I was speaking with, not ONCE did I detect any sales tactics or deceitful comments while talking with Serhii. The entire process felt like two enthusiasts talking about a cool car; nothing more. The price listed when I found the vehicle was exactly what I paid - aside from Illinois state fees, there were no hidden fees or "convenience charges" like I was quoted from other dealers. Even though I live 500 miles away from Carneed, I feel quite strongly that the next time I'm in the market for a car, Serhii will be the first one I turn to.
Hats off to Serhii and the entire Carneed staff for their straightforward transaction process, their beautiful showroom, their customer service, and the vehicles they choose to list for sale. Their entire inventory is full of unique and distinguished vehicles, and I think anyone considering doing business with Carneed should leave their doubts behind.
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September 2024 by Kura Granados
Elman was so amazing throughout our buying process! The service was exceptional! Well be coming back again for our next car
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September 2024 by Ray Valero
Had a great experience there. Been looking around for a RAV4 all over and ended up just being 5 mins from me. Exactly what we were looking for, low miles, and great CARFAX. Eugene and rest of the staff were top notch. Laid back, transparent and treated us with respect. From start to finish was smooth sailing. Will definitely come back here to get a vehicle in the future.
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September 2024 by Anastasiya Aksenova
This is the third audit in the last six months. That is, this is the third purchase in Car need. And this love happened because of the Car need car dealership. The cars were purchased in such perfect condition that another person would have asked why we were doing this. But we got excited...in love for this place and we can’t stop. My husband gave me this unexpected surprise today for no reason. I'm coming home from work. Gave me an Audi a8L. Before that I gave an Audi A6 as a gift. He knows my love for Audi and this car dealership. Thanks to the car dealership for organizing the surprise, including the manager Eli. Without his participation, today I would not have cried from the gift))))) really... at first I froze, not believing my eyes. .a minute...and I’m roaring...and I can’t stop...my husband got scared...what is it??? And these are emotions... and I know for sure that if he had purchased a car at another dealership, I would have had a number of questions: “why?” The approach they have to clients is colossal. This is called the principles and concepts of a person in every action. I won’t describe all the details now... but the process was hugely surprising... taking into account the fact that I wasn’t there, my husband was there... without Eli’s help, this surprise would not have been a success... he contributed effort...thank you, thank you again....in past reviews you can see our previous purchases at this car dealership....the guys set an incredible bar for service, I'm sure this is a reflection of the soul....tremendous business prosperity and health for all employees. ...we love you with all our hearts and are proud that we ride in your cars...this is a tower...this is a level..
And for myself... now I need to answer my husband)))) there is time... but his deadlines are record-breaking)) I also have to show that I’m not a fool and I can also take a blow)))) so that he too will cry in his snot from a gift ??
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September 2024 by MadebyMarcoAlexander
I recently bought a bmw x3 from them, and I did so out of state. First car purchase ever too. They made the process easy, streamlined, and took care of every request I had, even after taking the vehicle home. I can’t thank these guys enough for being so nice and providing great service. I am looking forward to buying another car from them in the future, as their inventory is insanely cool.
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September 2024 by JaNiNe MaRiE EliZaBeTh SuNpOnGcO
Eugene was amazing! Very friendly and he doesnt talk to u as salesman compared to other car dealers. He treated us very politely and professional with compassion. Especially Eli the owner is beyond great and amazing!!! No words could express how grateful and thankful we are with their service. I highly recommend CARNEED to my friends who is looking for cars. CARNEED is the best place to be! Thank you Eugene and Eli. Great job! best service. More power and God bless you more.
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September 2024 by Harris Ahmad
I recently purchased a Mercedes S Class through CarNeed, and my expectations were far exceeded. I have bought many vehicles through various dealerships but have never experienced the service I have received here. Simply put, these guys do things differently than other dealers and their attention to detail is unmatched. You feel welcomed, valued, and respected as a client of theirs. I will strictly only purchase my vehicles through their team moving forward, and have already recommended many friends to check them out. Highly recommended, you will not be disappointed!
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September 2024 by Karen D
Eugene was great to work with! We love our new car and would definitely recommend CarNeed!
