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February 2024 by Daniel C.
Great deals on everything. Especially Pokémon Cards. Their food is also great. The pokemon cards are over 40 dollars cheaper than retail.
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February 2024 by Sofia P.
Terrible customer service at this location. The manager had left for the day and the employees that worked with me lacked knowledge and people skills. I recommend avoiding this location.
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February 2024 by Baby G.
My experience at the hearing center was nothing short of outstanding. Friendly, engaging, interactive, knowledgeable, and loaded with integrity. The audiologist I collaborate with did not urge me to purchase anything there, as what I might benefit from Costco simply does not offer. Importantly, she directed me to a potential solution that could be obtained elsewhere. Start to finish this was an top-notch experience. Most highly recommended.
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December 2023 by Linden F.
The Tire Center employees at this Costco in Glenview, IL always provide such excellent service that whenever I need something for my cars I will always come here first.
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November 2023 by E C.
Self checkout here is literally self checkout. Love Costco but not if it costs me my back. Would be nice if employees at self checkout can assist in scanning heavy items. They used to be so good about that which I so appreciated! What happened? Please bring the service back at self checkout. I know I can use the regular lanes but when I only have a few big items it would be nice to still be able to use self checkout...without having to worry about struggling to lift heavy items onto tray and struggling to put back into cart. I strained my back today doing so with no help to assist...at least that is what I thought until I turned around to see not one but two employees just standing around. Was a bit frustrating and as this has been the case past few months I have been skipping Costco trips more often. Please Glenview Costco, is this something you can work on? What is the point of placing employees at self checkout then? Not asking for stellar smiley service..just assistance in scanning.
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September 2023 by Steevo S.
I asked a pharmacist a question.He was very rude and a wise ass.Its sad that u have employees like that
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July 2023 by zena r.
I'm Costco Shopper so many years and yesterday I have a horrible experience with one of the cashier named ANGELA. She is very unprofessional, very, very rude. I understand she does her job, only one thing, who gave her the right to talk not respectfully? Hope management will pay attention and correct her behavior.
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July 2023 by Rae F.
Tire center review: i would give a 0 if i could. Bought 4 tires, and they asked me to pick up my car 1.5 hrs later. Woman named Candace had an attitude already from the beginning. Not friendly. They were short staffed that day and she overheard me telling my spouse to pick me up. My spouse thinks it was too long. She overheard our conversation which is none of her business. Approached me, but felt more like attack me. I picked up my car and they damaged the car logo on the tire on purpose. I know it was done on purpose as the dealer confirmed it. Either way this was very unprofessional. They were all in it as well including their mechanics. These are young people without professional manners. Not worth your $$ coming here.
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June 2023 by Karen B.
This is the 3rd time I bought meat, opened it, and it was bad. I called the store asking if they would as a customer jester refund it over the phone, I live 30 min away and it's my day off. They were polite and said no. Could they not look in their data base to see I am not someone who returns things? So disappointed I not only have rancid lamb chops, but 2 hours of my day is gone.
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April 2023 by Bob C.
If I could give this store a "0" I would. The customer service at this location is non-existent. I was sitting in the lot awaiting my daughter who was inside picking up a few things. Out walked a woman with a cart loaded with water and soda. She was an attractive woman who was mini in stature and I would say the cart weighed more than she did. As she struggled getting the cart across the lot I saw an employee who instead of offering to help her , watched her NOT offering to help her in anyway. He waited a few parking spaces away until she lifted every bottle and when she finally finished his lazy self walked up to her and he had the nerve to ask her for her cart. After you have to wait in the long lines to check out , then the long line to exit the store because the security has to act like they're actually checking the receipt to make sure you paid for all the items on your receipt. Then you have a cart attendant who is so lazy he'd rather watch a customer bust her butt instead of asking if she would like help. Customer service is a thing of the past here. If they could get a 5 star rating for lazy employees this Costco would be rated at an all time high The manager of this store wake your employees up out of their comas And remember ........ The customer always comes first Stay safe all
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April 2023 by Diana V.
Finished shopping on their closinf time, did not felt rush. I had two full shopping carts and one of the employees, Lennin, helped me to the car and helped me unload. Very polite and respectful. I really like this particular location, items are always in stock and personnel very welcoming and proactive if you cannot find the items. Thank you!
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October 2022 by Margaret S.
I bought Costco hearing aids, which enhanced my life. They were $1,500 which included the audiology test and post check up. They are digitally tuned to each ear and they use a recharging station instead of batteries. The staff is wonderful. They will changed the rubber earbuds for you anytime so they stay clean, and you put an app on your smart phone to adjust the volume. I'm so glad I listened to previous customers who bought their hearing aids from Costco.
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July 2022 by Wendy L.
Some employees there were rude. I bought a box of Fudge bar which all melted as soon as I walked out of store. returned back immediately n tried to tell them the issue. The girl at return booth was nice and sweet. But the guy at cashier end was so rude n no patience. I get it end of the day he may tired. So I walked back n get a new box by myself. He was like you should've get it at the end of your whole shopping. Sounds like I was the stupid idiot one. But actually the second box same thing melted. Obviously something wrong with their storage freezer. Only if he wasn't too rude/cocky, they may figure it out. maybe they don't care at all. As Costco memeber, I guess I have to deal with it.
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May 2022 by radoslaw l.
12 o'clock appointment. 11 30 am got my car . One hour job! 12 45 pm they got my car in . So 45 minutes late. Two hours later still not done . so what is the appropriate for! It doesn't make sense! 2 15 pm not ready! So close to my home but unhappy! Monday so much to do! No not yet! I am still at the shop.
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March 2022 by Michelle B.
There are some places that just do things better than anyone else. One is Abt in Glenview. Another is Costco, and notably its tire center. They have never disappointed me over the years. I've bought tires there and had a tire rotation done. Today, they were able to fit me in when it wasn't as busy for an emergency; I had a bent wheel rim and they also discovered a nail puncturing my tire! The staff is knowledgeable, quick considering how busy they are, efficient, and informative. They have also put air in my tires at other times when the air pressure was low. I'm very grateful, and thank you!
