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February 2025 by Steve Maris
Dr Joseph did a fantastic job and my new glasses are perfect. Don’t let the fact it’s Costco dissuade you, great value and true professionals.
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March 2024 by Howard L.
This location isn't our primary Costco, but we end up here quite enough times for a grocery stop and/or gas if we happen to be in this vicinity as opposed to Mount Prospect. I will say from experience that no other Costco location provides more and varied food samples than this one, so that's an extra treat for coming here. Today, after picking up a couple of miscellaneous items, the wife and I treated one of our grand-darlings to lunch here, given that she likes hot dogs. And you know the Coscto deal - it's still here and amazing and the prices haven't changed in maybe 20 years?? For $4.99, we got 2 big hot dogs, two 20 oz drinks, and a big slice of cheese pizza. Given the amazing price and quite decent quality, It was a fun and satisfying lunch!
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February 2024 by Craig Schultz
Terrible service. The opticians knew I was waiting and I was next in line, but they rudely helped four other people who were behind me in line. I waited for at least forty minutes to be helped and I finally left. It was very bad service.
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February 2024 by Daniel C.
Great deals on everything. Especially Pokémon Cards. Their food is also great. The pokemon cards are over 40 dollars cheaper than retail.
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February 2024 by Sofia P.
Terrible customer service at this location. The manager had left for the day and the employees that worked with me lacked knowledge and people skills. I recommend avoiding this location.
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February 2024 by Baby G.
My experience at the hearing center was nothing short of outstanding. Friendly, engaging, interactive, knowledgeable, and loaded with integrity. The audiologist I collaborate with did not urge me to purchase anything there, as what I might benefit from Costco simply does not offer. Importantly, she directed me to a potential solution that could be obtained elsewhere. Start to finish this was an top-notch experience. Most highly recommended.
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December 2023 by C O
Optical manager Frank Desmond is not a good steward of the Costco name and brand. In my 20 years of using Costco warehouses around the country, I have never had a negative experience, however today at the Glenview Costco optical, we had a terrible experience with Frank. Very disappointing.
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December 2023 by Linden F.
The Tire Center employees at this Costco in Glenview, IL always provide such excellent service that whenever I need something for my cars I will always come here first.
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November 2023 by E C.
Self checkout here is literally self checkout. Love Costco but not if it costs me my back. Would be nice if employees at self checkout can assist in scanning heavy items. They used to be so good about that which I so appreciated! What happened? Please bring the service back at self checkout. I know I can use the regular lanes but when I only have a few big items it would be nice to still be able to use self checkout...without having to worry about struggling to lift heavy items onto tray and struggling to put back into cart. I strained my back today doing so with no help to assist...at least that is what I thought until I turned around to see not one but two employees just standing around. Was a bit frustrating and as this has been the case past few months I have been skipping Costco trips more often. Please Glenview Costco, is this something you can work on? What is the point of placing employees at self checkout then? Not asking for stellar smiley service..just assistance in scanning.
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September 2023 by Steevo S.
I asked a pharmacist a question.He was very rude and a wise ass.Its sad that u have employees like that
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July 2023 by zena r.
I'm Costco Shopper so many years and yesterday I have a horrible experience with one of the cashier named ANGELA. She is very unprofessional, very, very rude. I understand she does her job, only one thing, who gave her the right to talk not respectfully? Hope management will pay attention and correct her behavior.
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July 2023 by Rae F.
Tire center review: i would give a 0 if i could. Bought 4 tires, and they asked me to pick up my car 1.5 hrs later. Woman named Candace had an attitude already from the beginning. Not friendly. They were short staffed that day and she overheard me telling my spouse to pick me up. My spouse thinks it was too long. She overheard our conversation which is none of her business. Approached me, but felt more like attack me. I picked up my car and they damaged the car logo on the tire on purpose. I know it was done on purpose as the dealer confirmed it. Either way this was very unprofessional. They were all in it as well including their mechanics. These are young people without professional manners. Not worth your $$ coming here.
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June 2023 by Karen B.
This is the 3rd time I bought meat, opened it, and it was bad. I called the store asking if they would as a customer jester refund it over the phone, I live 30 min away and it's my day off. They were polite and said no. Could they not look in their data base to see I am not someone who returns things? So disappointed I not only have rancid lamb chops, but 2 hours of my day is gone.
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April 2023 by Carole Smith
I had a problem with my new glasses. The left and right lenses weren't centered at the same level, which compromised the clarity I wanted. I went back to the vision center somewhat late to make an adjustment and was helped by Eunice, who is very professional, thorough, patient, and kind. She adjusted the frame’s fit to my face, and I can see clearly now. Thank you for having such an expert person on your optical services staff.
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April 2023 by Bob C.
If I could give this store a "0" I would. The customer service at this location is non-existent. I was sitting in the lot awaiting my daughter who was inside picking up a few things. Out walked a woman with a cart loaded with water and soda. She was an attractive woman who was mini in stature and I would say the cart weighed more than she did. As she struggled getting the cart across the lot I saw an employee who instead of offering to help her , watched her NOT offering to help her in anyway. He waited a few parking spaces away until she lifted every bottle and when she finally finished his lazy self walked up to her and he had the nerve to ask her for her cart. After you have to wait in the long lines to check out , then the long line to exit the store because the security has to act like they're actually checking the receipt to make sure you paid for all the items on your receipt. Then you have a cart attendant who is so lazy he'd rather watch a customer bust her butt instead of asking if she would like help. Customer service is a thing of the past here. If they could get a 5 star rating for lazy employees this Costco would be rated at an all time high The manager of this store wake your employees up out of their comas And remember ........ The customer always comes first Stay safe all
