Costco Tire Center
Tire DealersHours:
2900 Patriot Boulevard, Glenview IL 60026 Hours
About Costco Tire Center
Costco Tire Center is known for offering competitive prices, guarantees, and free tire rotations every 6,000 miles. Customers appreciate the affordability and quality service provided by staff like Vanessa, Bill, and Sean, who are helpful, kind, and professional. Many reviews highlight positive experiences with these employees, especially when it comes to assistance with flat tires or recommendations. However, the center also faces some criticism for poor management and delays; it can be difficult to get through on the phone, and wait times for service can be long, sometimes taking several hours. Some customers have experienced issues such as tire pressure lights remaining on after mounting new tires, or waiting extended periods without being notified when their car is ready. Additionally, there have been complaints about disorganization, like forgetting to call when the vehicle is ready or delays in check-out. Despite these issues, the overall impression is that the staff’s helpfulness and the cost benefits make Costco Tire Center a popular choice, especially for those who value good service from friendly employees.
Most Recent Reviews
May 2025
Came here 10:30 am for new tire installation. Now it's 1:40pm and finally done. I was about to give 1 star but the way how the technician treated me including apologies and some discount was pretty satisfying so here are 5 stars.
May 2025
You can’t beat Costco on prices, guarantees or services. We got tires from them and the prices were more than competitive. But love the free tire rotations every 6,000 miles.
Everything is good until they forget to call us when the car was ready. We waited until near closing and ask. Not a big deal.
April 2024
Half hour to do a core return on a battery.Member desk inside store said that they can't do it, has to be done in te tire center. There was no one in line in front of me. It just took that long for someone to come to the counter to process my core return.
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