-
January 2024 by Kate Zanoni
This store has the most helpful staff ever!!!
-
January 2024 by adrienne holtzman
Always helpful and pleasant!
-
September 2023 by Shana Steele
The staff is very friendly, I love bringing my small children because everyone is so nice and playful
-
September 2023 by Milan Radonich
Great selection and great service from friendly staff members.
-
September 2023 by Vicki Dominguez
Very friendly and helpful staff as always!
-
August 2023 by Ismael D.
Joe is super lazy!!!!! Avoid him!!!!I come to this store every time to get my dog food. I use the Petco app to claim the rewards unfortunately this is the second time the app crashes. Therefore, I can’t use my rewards that I gain for purchasing at this store.The first time (last year) it happen a girl helped me she was so nice and was able to get me my rewards. This time a guy name Joe he is just pure laziness. I walking in the store he was on his phone and no greetings at all. When I asked if he could help me with the rewards he said “that’s on you, I cannot do anything at my end.” He was just lazy and no effort to help at all. I guess I interrupted his focus on his phone.This second time
-
July 2023 by Google user
Joe is super lazy!!!!! Avoid him!!!! I come to this store every time to get my dog food. I use the Petco app to claim the rewards unfortunately this is the second time the app crashes. Therefore, I can’t use my rewards that I gain for purchasing at this store. The first time (last year) it happen a girl helped me she was so nice and was able to get me my rewards. This time a guy name Joe he is just pure laziness. I walking in the store he was on his phone and no greetings at all. When I asked if he could help me with the rewards he said “that’s on you, I cannot do anything at my end.” He was just lazy and no effort to help at all. I guess I interrupted his focus on his phone. This second time
-
July 2023 by Mark Somen
Both customer service representatives I dealt with on separate occasions were friendly, knowledgeable and willing to help.I'm very pleased with the Glenview Petco for my kitties needs.
-
April 2023 by Mark M
Small selection - average staff. Certainly wouldn’t make a return trip for this location
-
March 2023 by Hannah W.
The staff is careless, rude, and wasted my time. It was Sunday evening, an hour before closing. I was the only customer the entire time I was there searching desperately to find bone broth for my dog who died the next day. So I didn't have time to waste. Who knows, if I had been helped they might have had other products or ideas to help with my dog that hadn't eaten in a week. The employees completely ignored me, acted annoyed when I asked where to find the bone broth I'd seen online in their store, and told me to search "the second aisle in the back" which was not descriptive at all, the way their store is laid out and the aisles change directions in the back. if they had been honest and told me, we don't have it, I would have had time to go to another store. But since I searched high and low, while the employees didn't lift a finger, every other pet store in chicago would be closed by the time I could get there. After searching multiple times, I asked again, if they even have the bone broth? The lady then said she didn't know. She could have said that earlier, she could have looked, but she didn't move a muscle the entire time I was there. Nothing else was open. I got the bone broth from target, but I was hoping the pet store might have a syringe to feed him or some cbd products that could have helped. We had to put my dog down the next day. TLDR; There were 2 employees that didn't care or move a muscle, it was an entire hour before closing, no other customers were there, they sent me off, and my dog is dead. I will never go here again, but that won't bring my dog back. Nobody this careless and lazy should work with animals.
-
March 2023 by good heidi
The employees were so helpful to me and my foster dog. I would highly recommend this store to any animal owner.
-
February 2023 by Ahmed N.
1. Was there 2/22/232. Told employee at store that I needed a scatmat3. He brought me a lickmat4. I told him again what I wanted5. He then told me I told him a lick mat. He told me that 2 times after that again. 6. I also told him I was looking for hypoallergenic foods by purina for kittens7. He told me "There is no such thing like that"8. Then I showed him in his store that they did have it9. I would not go there again. I Really felt that employee was unprofessional and rude. 10. Went to petsmart in Niles and got what I wanted
-
January 2023 by Angeline Mitchell
Excellent self-bathing stations they provide everything you need. A step to help your large dog in, warm water, towels, brushes, scrubber, blow dryer, three types of shampoo (regular, deep cleaning and hypoallergenic), treats, and an apron for you. The staff is awesome. I called before coming to get info, the employee who answered phone was very pleasant and helpful, upon arrival we got a warm greeting and assistance throughout. Thank you Petco Glenview! Will be back!
-
November 2022 by Charlene Reber
They were most helpful in filling my order. Had the dog food I needed. I will definitely use them again.
-
September 2022 by Deborah Donohue
Great Service @ the Petco on Willow & Pfingsten. Victoria will help you with cheerful service! Very helpful!
