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April 2024 by d dr
omg staff is so kind and generous!! shoutout to Janese for bag doodles when I do order pickup! so awesome. thank you all for perfect sammys each time!Vegetarian options: You can make your sandwich vegetarian! And vegan if you opt for white bread bun. highly recommend Mediterranean veg!!!
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April 2024 by Matt Kaczowka
Great people work there and amazing food!Kid-friendliness: That are great people grate personality
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April 2024 by Joe Cross (JoePCool14)
Very deadpan, not particularly friendly employees who did not look like they wanted to be there. Took too long for this kind of restaurant to get our sandwiches. The table we sat at seemed extremely sticky and unclean, like it hadn't been wiped all day, or longer. It makes me concerned about deeper cleanliness issues that could be going on here. Plus, no music playing, just sitting in awkward silence. This was not the first time that I've been here and gotten this impression, I would not recommend, and I will not be back. The Northbrook Potbelly's location at Willow Festival is much better.
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January 2024 by Neil Gunderson
Place is always filthy.
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January 2024 by Dan K
Don't order ahead!I placed an order at 12 for 4 and when I walked in at 4 I didn't see my order on the pick-up shelves. Had to wait in line and ask about my order. The person there looked at his tickets and then turned around and took a bag that had been sitting behind him and gave it to me. When I got home the sandwiches were cold and soggy leading me to believe that the employees had made them at 12 when I placed the order and then held on to them for 4 hours until I came to get it. Very disappointing that they were somehow trained to believe that this was okay to do. Definitely won't be coming back
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September 2023 by John Park
i had stomach ache after this sandwich. do not come list.
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September 2023 by Yoon Kim
I ordered a chicken salad sandwich online yesterday 9/17/2023.The pick up time was 7:57pm. I arrived around 8pm and asked for picking up.But the server, a high school boy, said that my order just came up.I saw that he tore my order paper from a order machine. So, I said that I put my order 15 minutes ago, but he said my order just came up. I am not sure if he lied to me. Because the order paper was already out before he said 'Hi' to me. A high school server was only one in the restaurant until a man came out from the kitchen. But I felt sorry for the boy making my sandwich on late Sunday night. So, I gave him some tips. I brought my sandwich and gave it to my son. But my son wondered where are chicken in the sandwich. He thought some chicken would be in the middle of the sandwich. But absolutely no chicken at all in the sandwich.I have never had this experience before.So, I called the restaurant yesterday and today BUT they have never answered.I am not going to Glen Potbelly anymore.
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August 2023 by Dr. Jeffrey Cohen
Favorite spot for the best sandwiches and soup. Super delicious options, along with tasty milkshakes as well.
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August 2023 by Nancy Stickels
Today my husband and I went into the Glen Potbelly’s in Glenview. I was not greeted with a hello or can I help you. He finally looked up with big headphones on his head. I said “You are going to take my order wearing headphones?” He said his manager said it was fine if he could hear people. His manager appeared (extremely young) and said to me he’s fine. They then got my husband’s order wrong giving him a skinny instead of regular (which employee said “My bad”)and Manager put toppings on he said to keep off. Also saw phone usage. Training is very poor at this location. I would assume you have a no cell phone or Headphones/AirPods employee rule? Maybe an adult manager is needed. Kids were running the show…very unprofessionally. Back to the Willow location
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July 2023 by Mar Garita
I am a procrastinator and ordered last-minute combo boxes twice this week and I was amazed at the speed they prepared the food. They took the stress away from me and I really loved that they tried to make it happen for me TWICE ( Tuesday and Thursday of this week) and were very pleasant in the process. I did not try the food, so I am not sure how it tasted but everyone complimented on it, so I assumed, everything went well. Thank you for being patient with me and providing me with amazing service both times. I will be certainly coming back for more !
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June 2023 by Taylor T.
After eating here, I got food poisoning and had the stomach bug/bacteria for 2 weeks. Don't recommend eating here at all. Food was not properly prepared or sanitized. Will not be eating here again.
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May 2023 by Mehdi Safavi
Excellent fresh sandwiches friendly staff bathroom needed attention no hand soap and toilet clogged up
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February 2023 by Iryna Oshovska
I’m working at Ben&Jerry’s right near the Portbelly. I love their Italian sandwiches! And the people who are working there always very greeting and nice.
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January 2023 by Ірина Ошовська
I’m working at Ben&Jerry’s right near the Portbelly. I love their Italian sandwiches! And the people who are working there always very greeting and nice.
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January 2023 by Ligia Pintilii
We had good experience at this location. The place was clean, service was fast and good food.Parking: Lots of parking available in the back if not in the front.
