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October 2023 by Marty Schrero
I wish all companies were as responsive as Specialty Alarm. I had an issue with my system and they responded immediately and got my system back up and running. Their techs are smart and efficient. I especially appreciate the help they gave me on the phone taking time to set up special features that make my system work better for me. Thank you to Mike and the whole team.
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October 2023 by Leslie Colman
Extremely responsive, reliable and resourceful. Great company to work because they aim to please and find the right solutions every time.
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January 2023 by Kyriako Douvikas
I've been utilizing there services for the duration of 8+years. From their prompt response to professionalism, I highly recommend this company.
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April 2022 by Audrey Rubin
They’re amazing. They called me right back on a Tuesday night to help me fix a problem with my smoke detector which had nothing to even do with specialty alarm! I’ve never seen such amazing customer service.
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July 2021 by Audrey R.
They couldn't be more accommodating. We've been using them for years. A family owned company, the son has inherited his dad's excellence in customer service and responsiveness. They are honest, practical, and incredibly easy to deal with --- you get right to the people you want, instead of the more "corporate" companies where you're put on hold, have to leave messages, etc. Any time of day or night they are there for you with a smile.
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March 2021 by Danny Tuchman
Great costumer service and the best product! Never felt safer!
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January 2021 by Mark Sich
This is the second time that we have used Specialty Alarm and, again, couldn’t be more pleased with the experience. They are professional, knowledgeable, and timely. I would highly recommend for a straight forward honest experience.
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January 2021 by Mark Zemgulis
A Great Family owned company. I have used them for over 25 years in both commercial and residential properties. They are very professional. They have installed fire alarm panels and devices. The security cameras are excellent! They do much more and a great company to depend on!
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January 2021 by Allison Terry
I run a business in Logan Square, and I can not recommend Specialty Alarm enough. They are quick to problem-solve, friendly, and professional. Mike is incredibly knowledgable and helpful. I have piece of mind knowing they are on our team!
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January 2021 by Bill Halloran
I was astounded by their professionalism, attention to detail, and helpfulness. Mike was great and had no problem answering all my questions with a smile!!! I highly recommend them
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January 2021 by Robert Zieserl
I have used Specialty Alarm for my business and residence for years. The Installation and set-up is professional and thorough. There service and support is terrific.
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April 2019 by Bonnie M. Oddo
I was awaken at 11:00pm from a deep sleep with a loud alarm coming from my hall way. I tried to shut my alarm off but the the sound kept ringing. I called the number on the speciality alarm box and left a message. 5minutes later Mike called me and solved the problem. He thought it was the doorbell and instructed me how to stop the ringing. He was correct and had me put electric tape on a wire at my back door. I thanked him and went to bed. 5minutes, later he called back and said he went to bed but wanted to be sure that I was ok. I can't say how much that meant to me. I live alone and I was so scared and the thought that he cared enough to check back with me says a lot about this company. Who does this??? I would recommend anyone looking for an alarm system to call Specialty alarm. It's more than just a system, it personal care and concern for the clients.
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February 2019 by Stan A.
excellent personal service, reasonably priced. called several times after complex camera installation to check if we were happy and if everything was up to my standards. co-owner always on site for the installation along with intelligent neat work crew. i have a difficult set up which adt would not even attempt. mike figured it out without batting an eye and at a better price. good, fair people with unequaled attention to detail and service. Stan A. Barrington Hills
