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January 2024 by Marilyn Robertson
I went in to fix my phone and Antonio did a great job
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November 2023 by Joe Nicolussi
Store is ok to upgrade your phone or become a new customer. If you buy accessories such as screen/camera protectors don’t expect them to have them available if you need it replaced. I went in three weeks ago to do just that. They weren’t in stock, no big deal the rep said the truck would be in the next Tuesday. Next Tuesday comes around and the camera protector didn’t come in. Ok, can you order it and text me, same rep says yes. Two weeks go by and nothing, I go in and they don’t have them still. Call AT&T and it’s not a corporate store, customer service suggested a corporate store. Collinsville AT&T store is corporate and they were able to help right away. Don’t bother with the Granite City store, waste of time.
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September 2023 by Alyssa Redden
I went in to AT&T and Sean helped me! I couldn't be happier with the service I received! He was quick and thorough and explained everything in detail! I would highly recommend Anyone who goes to this store to get with Sean for help!
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September 2023 by Zechariah Hatten
Sean was very helpful. He made the whole process simple and easy! 10/10 would recommend! Pretty cool guy too!
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September 2023 by Lynette Vaughn
Sean sold me my iPhone and he was amazing in teaching me how to use it and helping me get it set up. He was very knowledgeable and would recommend anyone to go see him!
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September 2023 by direct doggo00
I had to come in to get a new phone and Sean helped me figure out the perfect phone and even helped me tweak my phone bill. I would definitely recommend seeing Sean for your phone needs.
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September 2023 by Mark Holland
Walked in and was immediately greeted with a smile. Sean made my upgrading process quick and painless, will definitely be back
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September 2023 by Ellie O'Gara
Sean was a tremendous help! Highly recommended
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July 2023 by Jerry Ferguson
Cell phone service has gone downhill 5G phone and always slow internet now in the Granite City area
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March 2023 by Gregg Austin
The majority of employees can not do their jobs properly or thoroughly.Read and save all receipts!
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January 2023 by Victor Mitchell
Very busy place that seemingly inefficient at doing their job but I guess they sell phones
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December 2022 by Barb Williams
I needed help transferring data to my new phone. Avery was very knowledgeable and patient. All data is transferred and I greatly appreciate his help.
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September 2022 by Bridget Harris
This is the worst store. Employees are clueless. Customer service is horrible.
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September 2022 by Rosie “GranGran”
Shout out to Sammy ? for her fantastic multi tasking. Got 4 customers satisfied and out within 20 minutes. Give her a big raise ? a trophy ? and Thank you ?
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September 2022 by James Bennet
Amazing customer service from the whole team, especially Samy. 10/10 would recommend. Will be using their services in the future. I will never go to another store ever again.
