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February 2024 by Steven Boyd
Horrible.
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August 2023 by Edna Sams
Young lady was so nice.
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May 2022 by lavera hamm
To many customers at one time only 3 chairs to sit in. No social distance..
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March 2022 by Crystal Suarez
Great customer service, very helpful
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March 2022 by Kris Conway
Awesome service when the store is open!
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February 2022 by Donna Shrum
Really nice establishment. The customer service is fantastic.
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January 2022 by Amanda Koehler
I've had service with boost for my family for years now. They are easy to deal with, no complaints and prices and very reasonable. I get coverage everywhere
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October 2021 by Logan edwards
I called and the employee Carlos was rude and hung up on me. I wanna know who owns this store and how do I get ahold of them
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October 2021 by Terra Brown (Goobergirl)
I'm a person who really reads reviews of places before I go there and it will affect my decision to patronize a business.I was having an issue with my data plan and after reading the reviews, I decided to go to the Granite City store. I explained the issue I was having to the young lady who waited on me.. even showed her the evidence that backed up my case. She listened and then got on the phone with corporate and spent about 30 minutes trying to explain what happened and telling them that I shouldn't have to pay for their mistake. She really went to bat for me!Unfortunately, corporate wouldn't budge...even though it was THEIR mistake! But I was thoroughly impressed with the way Kailey tried...really tried...to resolve the issue in my favor! If I ever need assistance in the future or when the time comes that I need a new phone, I know where to go and who to see...Kailey!! And I highly recommend that if you ever need ANYTHING from Boost, go to the Granite City location and see her!! She's AMAZING...a real customer service superstar!!
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August 2021 by Brad Woods
The Boost website said new customers can go in store only for a $10/mo deal. Went into the granite location the guy working there said he doesn't know how to do that deal. Then I asked what's the next level he said 15 bucks I said ok then he said that's for people who are already customers. So basically everything they advertise is an all out LIE! Looks like I'll be getting my Mom set up with Tello! The guy who works there was polite and not rude. He was doing his job I assume. This was the worst experience I've had since years ago when I was using Cricket! Thank God for MINT mobile! I just love my $15/mo plan and my next cell phone bill is next May! Some companies will last while others are beginning to look like a dusty basement!
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July 2021 by Thomas Holtman
Julia did a great job today for meJuliaSold me a new phone
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June 2021 by Kamron Lovsey
Boost mobile is a scam! I’ve been paying for unlimited data for a year and just found out I haven’t been getting unlimited data at all and they keep adding charges onto my bill for no reason ...
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March 2021 by Terra Brown
I'm a person who really reads reviews of places before I go there and it will affect my decision to patronize a business.I was having an issue with my data plan and after reading the reviews, I decided to go to the Granite City store. I explained the issue I was having to the young lady who waited on me.. even showed her the evidence that backed up my case. She listened and then got on the phone with corporate and spent about 30 minutes trying to explain what happened and telling them that I shouldn't have to pay for their mistake. She really went to bat for me!Unfortunately, corporate wouldn't budge...even though it was THEIR mistake! But I was thoroughly impressed with the way Kailey tried...really tried...to resolve the issue in my favor! If I ever need assistance in the future or when the time comes that I need a new phone, I know where to go and who to see...Kailey!! And I highly recommend that if you ever need ANYTHING from Boost, go to the Granite City location and see her!! She's AMAZING...a real customer service superstar!!
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March 2021 by Kelly Crumpton
They are a good phone service to have with cheap prices.
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March 2021 by Harry Carroll
1 sales person in store ,turned around and left .