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March 2024 by Yuan Yao
This McDonald's is the worst I have seen in the US, their supervisors are unprofessional people, their employees also have a bad attitude and give you the wrong order, when I realized I got the wrong order I went back I asked them and they told me that I can give it to you this time, but they won’t give it to me next time something like this happens. I just want to say that their store is a disgrace to McDonald’s.
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March 2024 by Nate
Not a good sign to see the lobby closed and it's not even 8:30p.m. yet.
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February 2024 by Bunny B
Very slow don't acknowledge that your
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February 2024 by William Jacobs
Wheelchair accessibility: I can't get in the building because the only door with ramp access is broken
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February 2024 by Rachel A.
All the one star reviews are true. Do not come here unless you want to wait a million years for the wrong
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February 2024 by Michelle Hunt
The manager was ranting and going crazy. My mobile order wasn't ready. The line was wrapped around the outside of the building. The cooks looked lost. The cooks were moving so slow. The line inside was just as long as the drive thru line. When I pulled up one worker just sitting outside looking at everyone like he was crazy. Then he went in then came back outside to take trash and was staring at people coming in McDonald's. The manager was saying no refunds for nobody. The orders were all messed up. I will not pull up to this McDonald's ever again.
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February 2024 by Edward Cox
Waited awhile for our food to come, wife ordered a quarter pounder, when she got it, it was raw in the middle, and she ordered a unsweet tea, and they kept giving her a sweet tea.
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January 2024 by Juanita Jones
It was awful on Madison
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January 2024 by MrPatjarman
Terrible service, wrong order, app sucked!
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January 2024 by Marcia Kuechle
Always friendly. Will happily fix an error. Love coming here. Keep up the good work.
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January 2024 by N C
Food comes out on time but expect the ice cream machine to be broken. They also cheap out on sauce.
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January 2024 by Dan
What a dump. The guy cleaning the dining room. Then handles food and takes orders. You can smell the restroom from outside.
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December 2023 by direct doggo00
They were pulling every single car up past the drive-thru. We counted 11 cars plus ours that were waiting for food. But the girls working at the drive-thru window that they hand the food out of were in there dancing and yelling and playing around. If they have time to be acting like that then there's no reason 12 cars should have been pulled around to wait on their food. Every time we go here there's a problem, from them not being opened at 6 o'clock at night to them telling you they aren't taking orders. This place has become a joke.
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December 2023 by Morgan Drews
Literally make up any excuse to not have to work, isn’t that what people go to work for? Sad all the fast food places in town are going down the drain. Workers are rude, most can’t comprehend what you’re saying and are constantly rushing you through your order. Unprofessional joke of an establishment and the people are just as bad. Wouldn’t recommend 0/5 stars, couldn’t not rate it to be able to spread the truth. Boycott Johnson road McDonald’s, they mega suck?♀️
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December 2023 by Chris Noftsger
Avoid this place. You'll spend 20 min in the drive through just to get the wrong order.This isn't a one time thing either. My youngest is obsessed with McDonald's and this is the closest to our house so we have tried a few times. And the lobby isn't any better. My wife and nephew were refused entry to the building on another day by some lady who wasn't even an employee, she held the door shut and kept telling them to go away. When my wife asked the person in the drive through window why they weren't allowed in the employee told her it's some random lady who shows up and does this a few times a week but they don't do anything about it. Then after school another day my oldest tried to get some food at one of the kiosks which didn't print a receipt. He asked the cashier if he could print one and the cashier told him he had no proof of purchase and that it would have given him a receipt and so he couldn't get the food either. When my oldest showed the cashier his bank statement on his phone showing the transaction, he was told "that says pending, you clearly don't know what pending means. That means it didn't go through". When the transaction finalized and my wife asked the manager she was told that it was a one time mistake and offered no assistance beyond that.This place is a joke. Don't waste your time or money.Kid-friendliness: Absolutely not friendly towards anyone.
