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November 2023 by Donald Spatz
I camped here overnight for tire service the next morning. Got in on time. Decent price for 2 tires for my Ford 350, class c winnebago. It is Harvest Host site. Couldn't find electrical hookup on Sunday night but otherwise all was aok.
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October 2023 by Rianne Slaughter
We were traveling from NJ to KC with a boat we had just bought.. when 2 of the 6 tires shred to almost nothing. Errick the manager told us he only had 4 of the 6- so we offered to take our personal vehicle to pick them up so he can put them on.. He said He would take care of it.. He went HIMSELF and got the other 2 we needed to make it the 6. They were fast, Very friendly, and VERY VERY pocket friendly. I HIGHLY recommend this place, and hopefully never have to, but will use them again if we get in a pickle! thank you O'Brien for getting us back on the road in no time!
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October 2023 by Pat Ward
Eric gave us fantastic service, above and beyond. After putting a new tire on our new rim he went further and mounted it on the pickup and stowed the spare for us! Awesome customer service!Service: Auto tire replacement
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October 2023 by Melodie Chism
O’Brien is one of the best in Granite City they are always quick to get my vehicle in and repaired and stands by their warranty. The employees are ALWAYS courteous and very informative.Services: Auto maintenance
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September 2023 by Trisha Osborn
After a follow-up call, my opinion has changed, O'Brien's answered all my concerns and corrected our misunderstanding. That goes a long way with me and I appreciate their interest. The a.c. works again and the new plugs will keep it running for my life-time. Thank you all.Service: Auto A/C recharge
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September 2023 by Duane S.
Arrived at establishment a few minutes before 8am. Side door was standing opened so i took my tire repair in. was greeted with a chastisement and an order out. "we open at 8, go to the front door." Not, Sir, due to our insurance policy i'd really appreciate it if you could exit and come in the front door in a couple minutes."After our transaction i spoke of my displeasure with the earlier treatment and was chastised again. I expected "i'm sorry you feel that way, how can we make you feel better about our business?"25 years of personal and company business, never had a foul word to say about O'Brien tire. Guess my business is not important to them (or at least not to the representee i dealt with).
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September 2023 by Karen Cuvar
I love bringing my car here! Best customer service! Everyone is kind and caring. They don’t try to find things “wrong” with my car to “upcharge” the bill. Service is always timely as promised. I will not go anywhere else!Service: Oil change
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August 2023 by Cat5678
I can’t say enough good things about this place. I got a large nail in my tire, and it turned out that I needed new tires anyway. Eric came out looked at my tires, wrote me up a detailed estimate, the price was reasonable, they were able to get my new tires on the same day. The receptionist Candy was very sweet and helpful. The waiting area was very clean and the free snacks and drinks were a nice touch. I very highly recommend this business.Services: Wheel alignment
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August 2023 by Brian Feicho
Repaired front passenger side tire which had picked up a nail somewhere. Repairs were accomplished swiftly and efficiently. All of the staff was, as usual, friendly and congenial.Service: General repairs & maintenance
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August 2023 by No Pod
I've used O'Brien for close to 30 years and my father is who recommended them to me after using them for decades prior. They are trustworthy, knowledgeable, and priced well for all of the services they provide. I moved to MO several years ago and continue to take my vehicles back to be serviced by them, as I have not found anyone comparable to the great job they do and for the price they quote.Services: Auto A/C recharge
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August 2023 by Paige Doty
The best car shop I’ve ever gone to! They never did me or my family wrong. Justin is always so kind and soooo helpful!! And the receptionist, Candy, is literally her name, Sweet as can be!! Will always come back here!
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August 2023 by Jacinda Johnson
Great customer service..honest.. friendly. affordable pricing...car repaired..in a very reasonable time..and not to mention..they've been in business for 100plus years...I would definitely recommend.. O'Brien's Tire & Service Center
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July 2023 by Rhonda LeMaster
I have always used O’Brien Tire for new tires and suspension repairs and I am very pleased with the customer service and repairs! They will always be my go toooo! Thanks you your expertise!Services: Steering & suspension repair
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June 2023 by Maddie Flowers
Obriens has taken care of me since I first started driving this time was no different! Working in a big city I unfortunately get a lot of objects in my tires. Obriens was quick to identify the object, order my new tire and get it installed.Service: Auto tire replacement
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May 2023 by Pam Cook
Had a flat tire. They were honest and showed why it couldn’t be repaired. Bought new tires and they replaced the valves. In and out in a little over an hour. Very friendly and efficient!Service: Auto tire replacement
