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March 2024 by Kathleen R.
I like the Uptown post office but How is anyone supposed to mail anything when the hours keep getting changed by staff? They've always been nice, helpful, & knowledgeable. Does the Postmaster General know about this? The hours they were open was until 4:45pm and has been for decades. The people here like this. Today there was several others trying to mail things when I tried to mail things but once again, another sign was taped to the window with yet Another change of hours. Is someone trying to intentionally get the Uptown post office to close for good? Sure does seem like it. Please stop this & go back to regular hours. Thank you
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February 2024 by Lewis Hunt
Walked in at 4:20 and asked about getting a key to my mailbox because it said they closed at 4:45. Went there the window was closed so I opened the door to what I thought was a lobby looking for someone to talk to. A lady came out being very rude saying I’m not supposed there and when trying to ask questions she was very rude and said they closed at 4 instead of 4:45. She could of have simply done everything in a nicer way if they were closed.
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November 2023 by Leanne Sellman
Had a very negative experience with Michelle. Walked in at 4:44. She made it clear that they close at 4:45 and should have already locked up and closed her window. Was rude the whole process slapping a paper down for me to write the address. Got huffy because I didn’t put the return address, wasn’t told to. So she snipped at me that I had to and it’s required, ok that’s fine. She taped the pieces of paper to the package. I asked if she was going to print a label and ship because I didn’t understand why she would tape the scrap paper to the package. Again she snipped and rolled her eyes that she wasn’t done yet and had to put it in the computer. I asked for her name and she said “Michelle, you can find it on your receipt.” Meanwhile sue was also on the phone with “her boss.” As I left I said, “I’m sorry for keeping you an extra 3 minutes” she said “doesn’t matter to me, it’s my bosses that pay me $65 an hour”. But apparently did matter to her because I don’t understand the pathetic bad attitude.
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August 2022 by Katie Schiber
The woman that helped me went above and beyond by calling another post office to help locate my package.
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February 2022 by T Freeman
Odd spot hard to find if your not paying attn
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January 2021 by Dior Shay
Plain rude, lie and say packages are delivered, and they throw my packages anywhere NOT EVEN THE RIGHT ADDRESS
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January 2021 by Pamela Longwell
A package that is not mine was delivered to my address- I tried calling the post office- but. The automated assistant would not let me talk to a person to report it
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October 2019 by Kellie Kleve
I am not sure if this is the correct location for my mail carrier today but at 3410 nameoki road in granite city where i have been covering for 2.5 months, the older male mail carrier that frequents this location is very rude. He always has attitude. Shakes his head at you for no reason! Today for example, he comes to the door we always keep locked (2 doors and one we keep locked has a sign that says to use other door) and i got up and unlocked it like i always have to do for him, told him i did not have any mail going out today, he turned and shook his head. I asked "no mail for me today?" And he walked away. I always tell him "thank you" or "have a nice day" and he not once has responded. And i know he is not deaf or mute as on another occasion, i had to sign for mail and i asked him a question in which he cut me off mid sentence and replied! No one wants to deal with mail carriers like that! My mail carriers at my place of business in belleville is very nice and respectful. Even the female mail carrier for this location is friendly! Must be nice to make a decent income being so sour and rude!
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November 2018 by ChantaRenee1 .
This would be the second time the crazy mail carrier has stopped my mail!!!! He put a letter in my mailbox stating that it was too full and that my mail was at the post office and if I didnt pick it up in 10 days then it will be returned to sender. Ok, but I havent recieved mail since and that was OVER a month ago. This is ridiculous!! I've missed important mail and this have cost me money!!! That mailbox get full with junkmail in 2 days!!! He has no right to stop my mail like that. Now I have to take another trip to the post office smh. The mail carrier should be fired!!!
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June 2017 by Janelle Wright
Always helpful.
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June 2017 by Thomas Rollins
Great PO. Works as intended.
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May 2017 by Madison Green
Excellent customer service. New to granite just moved here and the lady I spoke to was very informing and nice!
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April 2017 by Dave Wright
Through rain sleet or snow the postman is always there as long as it's not a holiday
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April 2017 by Kandis allen
Very professional, very detailed, excellent people skills, The best post office I've came across in Illinois.
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November 2016 by Eric Tanksley
Usually long lines but the staff do a great job trying to get you in and out ASAP.
