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February 2024 by Jason RJ
This location has horrible management.
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January 2024 by Vlad Isayev
Very helpful stuffI found part I need quicklyThanks
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January 2024 by Debbie Wetter
Propane tank fill up. Also a great place to hit up for odd and ends surprisingly that big box hardware doesn't carry.
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December 2023 by Hector Matute
I went to the store today and Tony was very helpful and polite annswering all my questions!!
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December 2023 by James Bauer
Great store with helpful workers. I've counted on Ace Hardware my whole life.
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December 2023 by Thomas Quigley
I've had excellent shopping experiences at the Grayslake Ace Hardware. The staff at Ace are very knowledgeable and helpful. Ace is the Place!
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November 2023 by John D
Helpful staff and they always seem to have what I need.
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October 2023 by Jaquelyn Hyde
I stop here pretty frequently for craft projects. Always has a great selection, love working with the staff here, always very kind knows just where I should look for what I'm trying to get. Mark the other day personally showed me where to get some items and recommendations for others I wasn't sure about for a new project - I'll show everyone know how the mini-trebuchet goes when it's done so you know the materials were good :p
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September 2023 by Brad Sekel
Avoid this location. I was totally taken off guard by terrible customer service with 3 different employees yesterday. Condescending, mean, no apology after screwing up an online order. After being a loyal customer for 11 years, I will be taking my business elsewhere.
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September 2023 by Christopher Helms
Super friendly and helpful staff. Easy to find most everything you are looking for.
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August 2023 by Bob Evans
I can find about everything I need. Even faucet replacement part for my bathroom faucets and tub. Helpful people too.
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July 2023 by David Jacks
Can usually find items not carried by big box hardware stores.
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July 2023 by D&S Cotter
Nice hardware store with a variety of needed household items. Very pleasant staff.
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July 2023 by Jeffrey Holmes
They didn't have what I wanted. A replacement as dish for my Weber.
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May 2023 by John M.
The younger folks working there are nice but the older lady working at the register is as rude as they come, as is the older guy working the floor. Snap at you when you ask a question, act like they can't be bothered, if you can find any help. Lot of their stock is old, so buy with caution...that equipment you buy might be from the Reagan era.
