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October 2023 by Nina Torossy
Will never go back here!!!! my 78 year old mother brought ankle bracelet in for small repair 60.00 she never called with estimate give people a chance to fix or not to fix seniors are on fixed incomes we have choices to shop around don't just do what you want!!!Poor customer service!!
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October 2023 by Denise Van Dycke
PLEASE DO NOT EVER USE THIS JEWELER. THEY CANNOT BE TRUSTED TO SAFEKEEP THE JEWELERY YOU GIVE THEM TO WORK ON. I've used this jeweler before to detangle chains and for a watch battery. Some months ago, I brought in three tangled chains and a ring to resize. When I went to pick these up, the ring had been resized, but the chains were still tangled. The owner apologized, asked me to give her another week and stated that there would be no charge. I returned approximately two weeks later and one of the items I had given them to detangle was missing. It was a locket that was my mom's. I have no idea the monetary value, but the sentimental value is great. My mom passed away many years ago. The owner asked me to give her a couple of days to look for and locate it. About a week later after not hearing back, I called. This was the Saturday before Labor Day. She asked me to give her until Tuesday. I heard nothing and reached out again by phone and left a message. I received no response. I called again and she told me it still wasn't found but said she would do a thorough check to find it. So, a thorough check wasn't done prior? I expressed my great frustration that she never reached out to me to keep me informed and updated. I had to repeatedly contact her. I spoke to the owner this week, and the locket has not been found. Their business is to safekeep the jewelry they get from clients so the same jewelry can be returned to the client. This is inexcusable. I'm so angry and there is no way to make restitution. Find a reputable jeweler; don't take any chances with this one.
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April 2023 by Michele Kwiatkowski
I would not recommend this business. After seeing 2 diamond rings I liked, I emailed to ask some additional questions. After a week without a response I left a voicemail message (the recording said they were out and would be returning, but that date was 2 weeks in the past). I did not receive a response. I tried once more a few days later and Mindy answered. I was told she's been busy and in and out and would look for my email later that day and respond. I never heard from her. It's now been 3 weeks.I have purchased my rings from a reputable jeweler who was highly responsive and designed exactly what I was looking for.
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December 2022 by Angie Cevallos
It was always a good experience until my husband's watch was lost. It's been months and it's no where to be found. This watch has sentimental value because it was a gift from my sister who passed away. When he calls, he's told they're still looking for it.
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July 2022 by Mark Buesing
Came in for an appraisal of my mom's old jewelry and received a patient, thorough, and knowledgeable appraisal. When I asked what the appraisal cost was, I was told there was no charge, only that if I ever wanted to sell they were interested. This kind of investment in future customers is rare and appreciated. I will definitely be back with other jewelry needs or to sell some pieces. Highly recommend.
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January 2022 by Eric Wiessner
Very professional, thoughtful, and thorough service during the first consultation. I Had an heirloom diamond set into a necklace for my wife for Christmas. Gasps and smiles all around the room when she opened it. A beautiful piece that will be treasured for years. Thank you!
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January 2022 by Zach Olson
Mindy had assisted me with the examination and appraisal of a piece of jewelry I had brought in. She was incredibly polite and professional, I will be patronizing this establishment in the future!
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July 2021 by Bri Barnlund
Mindy was extremely kind and great to work w/ on a very special piece of jewelry. Would highly recommend their services.
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June 2021 by Nicolas Perez
Excellent friendly service, had the battery replaced on my Movado. Easy in and out. Highly Recommend
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May 2021 by Kara Hanson
Thank you for taking the time to listen and understand what I was looking for in an engagement ring. It turned out beautiful and better than I had anticipated. Top notch all the way!
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May 2021 by Lisa Monson
No confidence in this jeweler. Did not check jewelry when returned from being worked on - wrong size ring returned see you can see below - should be over the 7. Will only give refund if I drive all the way back there to prove it. No jeweler should ever have to ask this - ever!NOT HAPPENING - WILL NEVER SHOP THERE AGAIN.
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November 2020 by HEATHER NAPOLITANO
I brought two broken necklaces in to be fixed and the owners are absolutely amazing. They fixed our broken chains and at a really good price. Highly recommend this small business.
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June 2020 by Michael J. Brankin
Over the past year Mindy and her team have been absolute Rockstars. They fixed my wedding band when it got smashed at work, and they helped me redesign my wife's wedding band for our anniversary. All done at a price that this dad of four kids could afford. I can't imagine taking any of my jewelry issues anywhere else.
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March 2020 by Dana DeLand
Very knowledgeable and trustworthy. They do high quality work.
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March 2020 by Debbie Robinson
Extraordinary service, Mindy is kind, knowledgeable and very patient. Mindy supported, educated and gently guided me through a wedding ring purchase. Barron Jewelers is now my jewelry store! (a very comfortable experience)
