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March 2024 by Stph S
Why are they closed on a Saturday (St. Patty's Day weekend) at 5 pm??? The app wouldn't let me order, so we drove by... crickets...
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March 2024 by KateLynn Bahrs
Alex is extremely rude and was YELLING at an employee as we walked in in spanish. Placed an asap order online then watched 14 people get their in-person order before our order was even thought about being made. Then when I asked for my order I watched 3 more customers get make and get their order! Obviously terrible
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December 2023 by scott
Jimmy John's is ok not great just
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December 2023 by cleangene17
They make very good sandwiches. Everything is always fresh. And true to their word, the smells are free.The included picture was taken a few years ago when they were giving away free turkey and ham sandwiches. Not a lot of other places give away a whole sandwich!
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August 2023 by Ron R
I ordered a slim 5 with added peppers, as I've done many times before. I paid for and received the sandwich, but no container of peppers. I asked where my peppers were and was told they can't provide them for a slim sandwich. I wasn't told that before I paid for the sandwich and I wasn't asked if I wanted to pay extra for them. This doesn't make sense and when I questioned the manager, he just said we can't do that and walked away. No explanation. They won't see me anymore.
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July 2023 by Lisa Abouzahra
Sandwich was supposed to be no tomato. Had no mayo. Waste of money. Food allergy. Redelivery offered but my office was closed by then. No money back.
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July 2023 by David Ortiz
Order was 15mins late with wrong drink ordered a bottle sprite got a bottle water)- Let driver know “was promised they will be right back with sprite” (never did)- call Grayslake store asking for a update on my drink? “store wasn’t aware of promise driver made. asked me if I want store credit or drink?” Asked for drink due to me traveling for work. Was promised it will be there shortly. Never came (another 15mins) called again was told “ I asked for store credit” let them know I did not ask for that and was told there is nothing they can do for me other then store credit.
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July 2023 by Rick V.
I prefer Jimmy John's over most fast food sub places. This particular Jimmy John's is very clean and the service is very good and freaky fast.
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June 2023 by Stanislav Tsybulsky
Freaky Fast!!!Good food.Good service.
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May 2023 by Robert Flores
BOX LUNCHESSELECTIONS:#1 THE PEPE®, Cut in half, No Provolone Cheese, EZ Lettuce, No Tomato, EZ Mayonnaise, BBQ Jimmy Chips®, Chocolate Chip CookieBOX LUNCHESThe Garg - Salami, Capicola, Turkey, Roast Beef, Ham & Provolone, Cut in half, No Lettuce, No Onions, Reg Cucumber, EZ Jimmy Mustard®, Reg Sliced Pickles, Regular Jimmy Chips®, Oatmeal Raisin CookieMe & The Wife loved it since we forgot to take a picture.
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April 2023 by kage metz
Got fired for a family medical emergency. Had missed 2 shifts before so i was on thin ice as is . But A family member that lives with me tried to kill themselves and and it was huge issues i was dealing with. So he let me go because i missed that day. I tried to come and talk with reason. But because he was stressed about findind a cover for his shift and me missing 2 other days he let me go. Everyone else there are amazing people and work hard and understood but ALEX is his name did not and chose to fire me instead. And i know everyone deals with stuff but in all and all he was saying i shouldve come in and let my family member off them selves . So next time you thinking about ordering jimmy johns try subway instead.
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January 2023 by Bill McClure
Jimmy John's always a great place to go and sandwiches were always delicious there.
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December 2022 by Carolyn
Sent the wrong sandwich entirely. Ordered and paid for a club - received turkey and mustard on plain bread with no toppings whatsoever. Not even lettuce. For $10 a sandwich this is ridiculous. Will never order from this location again.
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December 2022 by Carolyn Kick
Sent the wrong sandwich entirely. Ordered and paid for a club - received turkey and mustard on plain bread with no toppings whatsoever. Not even lettuce. For $10 a sandwich this is ridiculous. Will never order from this location again.
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November 2022 by Tom Mojo
Every time I order from here it takes over an hour to deliver 5 min from restaurant. And same answer from phone call is that they are very busy. Last and final order was today
