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“The lady that works there with purple hair it’s very pleasant, this is probably the best experience I have had in any post office I been to. She is so helpful and bubbly!”
“I don’t think amazing is a strong enough adjective to describe the lake county Haven. Before the pandemic hit I entered the program and unfortunately they had to close down but they still made sure that all the residents were safe and put them up in a secure location. There isn’t enough time to list all of the resources they provide and not to mention all of the love and care that each and every person that works there shows to every Single client. This place is beyond amazing and I am currently going through a rough patch and I’m trying to get back in because I know this is the place that can get me on the right path. Kudos to you late county Haven because you are truly an amazing program!”
“The customer service is #1 at this post office! I always can depend on my packages being delivered with care, and promptly. Any questions or concerns I have are always answered. Jazzy is my favorite clerk;).”
“Friendly employees. Clean office. Modern equipment. Always stocked with supplies. I've been to other post offices that fail on any one and often all of those criteria. Great post office location.”
“I have been using this local post office for years and always find happy faces and smiles. I usually drop off my daily shipments, which they will scan on the spot for you.
Many of you might not realize, but the word is they will be closing 100's of small post offices like this one across the country.
Sadly, the local small town USPS's we all know and love may be a thing of the past as they find ways to increase revenue while minimizing the services they provide.
I have never had an issue with this office and will continue to drop off my packages.”
“Over the years I have always received amazing help from this annex. The people I speak with are always patient and do their absolute best to help me out. Due to my own error, I put the wrong address on a package and Ebony has been tremendously helpful in locating the package. Ebony always picks up the phone and works tirelessly to make sure we all get our mail correctly. I am very grateful for all the hard work that Ebony and the entire team at this annex does!”
“We're midway between Lake Zurich and Mundelein but we almost always go to Mundelein because we feel the service is better and we don't have confidence in the Lake Zurich office. We lived in Long Grove for 25 years and weren't impressed with the lake Zurich branch, we are much happier with Mundelein and especially our delivery guy Andrew.”
8:30AM - 4:30PM
420 Orchard St, Antioch
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“Surprisingly great post office! Clean, organized, and the staff are super helpful and efficient. Great selection of stamps and shipping materials, and they handled the holiday crowd with ease. In and out quickly, which is all a guy can really ask for. Definitely my go-to post office in Lake County.”
8:30AM - 6:30PM
1940 Municipal Way, Round Lake
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“AAAAA+ MY POST OFFICE REALLY TRIES THEY'RE GREAT PEOPLE. VERY ACCOMMODATING VERY FRIENDLY. JUST SAD TO SEE THAT THEY ALL HAVE TO WORK BY THEMSELVES SOMETIMES A SUPERVISOR AND SOMEBODY AND SOMETIMES IT GETS A LITTLE BIT BUSY. BUT THEY HANDLE IT THE WORLD IS CHANGING QUICKLY I HOPE WE DON'T PRIVATIZE. KEEP UP THE GOOD WORK ROUND LAKE BEACH”
“I've only been there once but had no issues. The clerk was polite and quick. I just had a small return and it took about 5-10 minutes including waiting. Much better than paying overpriced shipping somewhere else.”
“Today my parents applied for their U.S. passports, and we are extremely satisfied with the experience. The staff was very kind, professional, and helpful. The whole process was quick and smooth.
The Vernon Hills USPS truly stands out compared to other locations. I have never experienced unfriendly service or any difficulties there.”
“Very responsive when I call! Have had issues with some packages arriving from overseas and whenever I submit a request they call me and inform me. also my mail deliverer is Sam and she is lovely! super nice and always takes care to put my packages out of the rain :)”
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“This is by far the best postal office in the area. It is well kept, well serviced, and has genuinely helpful employees.
This location has always been functional and clean. It has a self service kiosk, which is great for quick postage and label printing (amongst other services). It is also open after hours for kiosk and po box use. This alone makes it worth the trip.
The postal employees, especially Laura, are really gems. They have always been readily available to answer questions and assist. It can get busy, which is beyond their control. But wait times are never egregious.
Overall, great location w/ great experiences.”