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November 2023 by Nicole C.
I don't have enough good things to say about Tops. We got a Bernese mountain puppy who I was struggling to train on my own - he kept knocking me over (zooming or chasing a leaf) and was not polite greeting people. Now my dog is a gentleman who listens and respects commands. He heals on walks, recall is SHARP and I can get him to lay in bed as we welcome guests into our home. Training requires A LOT of patience, time and attention but if you put in the effort it works. We love our trainer Krista and the rest of the staff at Tops.
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September 2023 by Google user
We love TOPPS grooming. We have been taking our dog there for years. They do a great job and will even tell you if they think something is medically wrong with your pet.
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August 2023 by Elizabeth M.
While my dog did come back walking better on his leash, listens to basic commands better after a board and train, he came back with worse issues. He is now barking/lunging at other dogs on the street while we walk. He only gets along with 2 dogs, my other dog who he lives with and a relatives dog. He now resource guards as well. He was always a happy go lucky dog who would play with everyone. He never showed any aggression. When I picked him up he was fearful and skinny. when we asked they mentioned he had not interacted with any dogs his entire 3 week stay. I sent my wonderful sweet dog there to be better with recall and he is still not the best with it all the time. He came back a different dog. He is still friendly with humans just not dogs. Do not send your dogs here if you don't want them to come back aggressive and with new issues.
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April 2023 by Kk P.
Had my puppy there recently for training. When we picked her up you could see she was traumatized from the harsh training. She was shaking and had her tail between her legs around her trainer. She is a totally different dog now....very afraid of everything and looks sad. The class we had was harsh with pinch collar jerking and thrusting abruptly on the neck. Very hard to watch and I feel horrible that I put my dog through this torture.Also, my dog got kennel cough....we had to pay the vet bill and for the meds. They gave us back the wrong blanket that we dropped her off with...which was really odd. I do not recommend this place at all!!!!
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April 2023 by Sharon L.
I send anyone who is having difficulties with the dog there and there alone. I trust them completely with my dogs. Best trainers!
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October 2022 by Dawn D.
I have always boarded, trained, and had my dogs groomed here and will not go anywhere else; from the owners, Alex and Paula, to everyone working here always give you top-notch service. Thank you for the best place to bring my animals.
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August 2022 by Svetlitu T.
This place disappointed me twice First when I took my Cocker spaniel for grooming There was no communication with the groomer at all and the girl at the front desk knows nothing about cocker hair cut It was the first time I was taking my pup to a grooming so Yes i was nervous, I didn't know what to expect and also needed some advice on the hair style They called me on the phone twice asking me how I wanted him cut and when I saw him He looked like a sheep Second disappointment was with the training When I booked it they said there were no classes for 3 months ahead Okay!!So we met with the trainer and left a deposit On the date we arrived and we were told our trainer is no longer there So we proceeded with another trainer who for some reason decided to fail us at the training and suggested that we can do the training again My guess is because she only got paid half ( because the deposit check was payable to the other trainers name) ) Also not to mention the girls at the front desk have no customer service skills.....
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June 2021 by Cherylle A.
We've gone from puppy class through intermediate class with both our dogs Izzy and Zeus, and I'm so excited to start the puppy class with one of their puppies! The trainers we've had were great! We always make sure to sign up for Kasia's beginner and intermediate classes since we loved how she worked with the dogs, and gave great advise. Training up to intermediate helped our dogs behave at dog parks, stores, and around other people. We've even recommended some of the other litter mates sign up with us for the puppy class!
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May 2021 by Sheila M.
Excellent training and obedience taught by Mary Ann! My dog learned a lot and is so much better now!
