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March 2024 by Donna Gilbert
Kim is an outstanding representative of your establishment! She always explains everything that I need to know in detail, she pays attention to detail and is just a very delightful lady. I enjoy my visits every time she’s there! Thanks again Kim for going above and beyond!
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March 2024 by Nikki Davila
The first and last time I will ever step a foot at this location. A comment was made during my pre screening about my poor vision which I thought was unprofessional and redundant (this is why I am coming here). Then after my exam, Kim did not apply my insurance even though I stated there was a change when I made my appointment and again in person. She overcharged me by $300 and when I called back to get a refund she stated that me being upset over her clerical mistake wasn’t nice. As if I was upset over $20 and not $300. I then had to contact them AGAIN because she charged me AGAIN instead of refunding me. This was the start to my day and absolutely the worse experience I’ve ever had in my life.
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March 2024 by Lucy Watson
I have never met anyone more gifted to assist in picking just the perfect eyewear ! Kim’s the BEST!
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February 2024 by LUIS GUILLERMO
An amazing experience I was in and out in less than 20 minutes. Picked out a beautiful pair of glasses. Service was great.
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February 2024 by tonettesp
I had a great eye exam today. Thanks to Dr. John Ichishita and Monica for the great customer service and the rest of the team. They have a special sale too right now.
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February 2024 by Opal Gilmore
My first visit at AccuVISION I met Kim and I was very pleased with her service. She took a lot time showing me all kinds of frames and I highly recommend her service to my friends! I will continue to visit her! - Opal Gilmore
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February 2024 by Nancy Duran
Monica was very helpful and patient with my son.
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February 2024 by Danny Heavner
Kim is my favorite gal!! I have been coming to her for 25+ years. I recommend all my friends and family to AccuVISION. Every experience we have had has been spectacular
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February 2024 by Meg Nicole
I love going to this location. They always have a great selection of glasses to choose from. Lilia D assisted me at this visit and was very helpful :). I ended up going with the glasses she picked out.
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February 2024 by Gay Reid
The representative was very efficient and listened to my concerns. I was able to get all of my questions answered and everything resolved quickly.
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February 2024 by Lewis R
Monica and the crew are fantastic. Great environment.
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February 2024 by Axel Zagal
The staff was very friendly! Monica B was extremely helpful with my options for eyewear! I made a mistake with my appointment and they were willing to accommodate. Highly recommended!
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February 2024 by Prentiss Grant
I have been going to AccuVision in Gurnee since I was a little kid. Kim Dekanich who is the office manager have been nothing but amazing to me and my entire family and friends. AccuVision always delivers on top quality service and always have the top brand frames in stock! I also get my contacts here too. Anyone looking for a great local, Eye Doctor Office, please reach out to Kim at AccuVision!!
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February 2024 by K S
The best ever!!
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February 2024 by Suzette Harris
I had a positive experience with the entire staff and the optometrist at the Gurnee location. I actually saw a picture of my eyes and discussed the results with the optometrist, who is extremely professional and efficient. The level of technology and accuracy in pinpointing my correct prescription is great. The wait time for my glasses was about 2-1/2 weeks, which is a little long; however, I am pleased with the results. When I picked up my glasses, I felt confident in the final fitting and any future follow-up service/adjustments. I highly recommend AccuVision in Gurnee.
