Ace Hardware in Gurnee provides great customer service and knowledgeable staff who are very helpful in guiding customers and quickly finding what they need. Customers report an easy in and out experience, often finding the specific hardware, plumbing, or BBQ items they require. The store demonstrates great customer satisfaction, with staff effectively answering questions to ensure customers make the right purchase. Overall, it is a place where customers are very satisfied with the service and selection.
Forget the big box stores and stick with your local hardware stores like Ace. The staff is friendly and helpful, plus you can find someone to assist you!
May 2026
Very friendly employees at this location, and good selection at this location as well.
April 2026
Ace is the place for the helpful hardware employees
