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October 2023 by Christian Roldán-Johnson
Excellent service. Ms. Darlene was superb. I was in and out quick and super happy with my purchase. She helped me decide on a bed and scheduled all very efficiently. I would recommend this place 100%.
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October 2023 by Samuel Ramos
Great customer service at the Gurnee location. Omar took care of my wife and I and helped us tremendously on choosing the perfect mattress for my wife's condition. She didn't want to get off the bed. Financing went smooth n were both happy campers . Thank you once again Omar for making this an easy pick for us.
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September 2023 by fosterfam437045
Highly recommend buying a mattress here. Associate was very knowledgeable and helpful, and the mattress she recommended is perfect. Delivery experience/personnel was great also.
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August 2023 by Lauren Duick-Easton
Darlene from American Mattress was knowledgeable, kind, and amazing! Great customer service with a great price! Thanks Darlene!
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August 2023 by Mikey Scales
Darlene was amazing today. Great customer service. This is the second mattress we purchased. Possibly gonna do a third. 5 stars definitely worth the visit go to the Gurnee location you won't be disappointed.
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August 2023 by San Ward
David Q was very knowledgeable and nice. He really knows the products well. I highly recommend him. Very patient.
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August 2023 by Rajiv Patel
Darleen at Gurnee store provided excellent service answering all our questions and concerns which ultimately helped us not having to dismantle any of our bedroom furniture and us able to get adjustable bed and mattress of our comfort. This was our third purchase from them over the years and we get great service every time. Thank you!!!
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August 2023 by Sharon N
I’m not necessarily giving the store one star. I think the sales people at the store do their job. However, I would like to warn people not to buy any of the the temperpedic line.I purchased an almost $4000 Tempur-pedic lux-adapt, Mattress only to find out later when I looked at the tag that it contained 38% fiberglass! Since I have a sensitive respiratory system, this really bothered me. There’s nothing I can do about it now.I’m trying to warn everybody to look at what’s in there Mattress before they buy, so they don’t suffer an almost $4000 loss like I did. I can’t believe this is even allowed in mattress’s. It shows on Google it’s only in low cost mattress’. Shame on Tempurpedic. High cost mattress. Low cost fiber glass
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June 2023 by Maricela Corrales
We needed to buy a mattress and had the best experience with Adrian at the Gurnee store! Thanks Adrian for going above and beyond, much appreciated!
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June 2023 by Natalie faber
Darlene at the Gurnee location was the most friendly and knowledgeable person about product that I have ever met. Made my entire experience perfect! I recommend going here before anywhere else! She is truly a pleasure to work with and the company should be grateful to have her. American Mattress will always have my business!
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June 2023 by Kevin Smith
Store personal was very friendly and helpful. When told I had a very small budget to work with, he helped me out and worked hard to give me the a good deal. I will absolutely go there for my future bedding purchases.
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June 2023 by Martha Raffo
Darlene was very special with us,She was in no hurry to serve us. she gave us many options and recommended what we needed. We found everything. We only went for a mattress and we went out buying a mattress, base and ajustable bed . They olso gave us two pillows as a gift. Thank you Darlene you are excellent at your job.
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May 2023 by Nicole Ison
The sales rep Darlene was amazing. She answered all my questions and I bought mattress on the spot.
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April 2023 by Brenda A
Darlene was wonderful, very knowledgeable and was so helpful with helping us find the right mattress. Would highly recommend this American Mattress store in Gurnee. If your looking to buy a mattress ask for Darlene.Thank you, Darlene!
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March 2023 by Barbara C.
We were at the store today what a wonderful pleasant visit. John the store manager was really great to work with.