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March 2024 by Christy Peet
They are really awesome and caring.
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March 2024 by Tavia Hardcastle
The staff is friendly but when my dog needs care like having her nails clipped it always seems to be a problem…..they have even suggested I take her somewhere else….that is very disappointing
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March 2024 by Nicole Ferrara
The lady on the phone while making an appointment was very rude. I had to wait on hold for quite awhile, I’m sure because it was busy. She apologized but then proceeded to talk over me as I tried to explain why I was making an appointment . She then tried to suggest me going to another banfield when I did not agree with what she had to say. This is the 3rd location banfield I have interacted with any I have never had someone be so rude.
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February 2024 by Julia Gash
Banfield is good only when you are on a plan but you do have to pay monthly . Otherwise their prices are on the highest side just like PetSmart
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February 2024 by Ethan Tamisin
Will never be coming back
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January 2024 by Jason H
Always kind and courteous and my Remy is like a kid in a toy store when he's in there.
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December 2023 by Eflo
Very friendly and care about your animal.
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July 2023 by Susan P
I have NEVER been more upset about an experience. As if the strong arming to renew our plan, almost overcharging us, and blocking us from getting our dogs heartworm medication wasn't bad enough, when we asked for a copy of our dogs records, THEY GAVE US A COPY OF A DIFFERENT DOGS RECORDS MIXED IN WITH OURS INCLUDING THE FULL NAME, ADDRESS, PHONE NUMBERS AND EMAIL OF THE OWNER! You're information is not safe with them!
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May 2023 by Elizabeth Ann Harmon
They take good care of my dogs who are so very important to me as ESA pets.
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March 2023 by Resaboo 33
Only place I take my fur babies. They always take good care of them.
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March 2023 by Jen Bluml
Family. They treat my pup like aunties and uncles lol Gold coast is the best! I come from lake county just to go here.
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March 2023 by Marlene Forte
Dr Tracy is an amazing doctor!She takes her time, listens to my questions, and is always patient and loving with my dogs!!???The staff there are also very helpful and friendly ⭐️⭐️⭐️⭐️⭐️Highly recommend!!
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February 2023 by steve vivacue
What an awesome group of people! Used to go to Benfield Vernon Hills, no more 100% Gurnee!
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December 2022 by Evelyn Reyes
I have been taking my older huskies here for 9 years and taking my puppies for 4 months now. The staff here is what makes the hour drive to and hour drive back so worth it. Yes there are other locations closer to me but non have provided the friendliness and comforting feeling that my dogs are well taken care of.
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December 2022 by Diana
Very friendly staff. They quite honestly have moderate prices on their services and are helpful with providing the office visit price prior to consenting to treatment.They have tap to pay and paperless billing. I appreciate their efforts to be eco-friendly.My Tzukiini had a pleasant time with them and I felt confident they'd take good care of her.