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“Went absolutely above and beyond! We were hosting a car show down the street and forgot our high visibility vests, we went in to purchase some and they only had one left, not only did the kind employee give us one of their own, but they got us 2 more from another store!!!
Very appreciative for their help.”
“I can't give these guys higher marks 10 out of 10. It's hard to find people who want to do their job, and even harder to find people who will routinely go above and beyond. Every employee I have had the pleasure of interacting with here has been extremely courteous, professional, and helpful! Thank you for being there for me!”
“This store is great! The manager went above and beyond and replaced my battery. They made it easy and were professional and courteous. NEVER go to the Gurnee location or any non-corporate owned locations if you want good service.”
“Christine is amazing. Great customer service. And recvommended a mechanic. Gave me all the information and even called the people herself. Unbelievable Customer Service so I'm here now and they're doing a diagnostic check. Hopefully that's all we need is something minor instead of the super expensive $2000 bill Chevrolet gave us Rick and Libertyville Chevrolet is awesome so helpful I would definitely, recommend talking to him if you need any service is great thank you, Rick. He gave me a detailed description of what needs to be done..”
“I visited this O’Reilly store to replace a battery, and I was pleasantly surprised by the prompt assistance I received from the staff. I highly recommend this location for its excellent service and the helpful employees who made my visit a positive experience.”
“I want to say a big thank you to Kyler who was extremely helpful. I brought my son in there to get wipers for his car. He helped us put them on. The ones I got at first needed an adapter. Kyler got the right wipers he needed and put those on. He was super helpful and very polite. Thank you Kyler!”
“Recently needed some hoses, oil filters, plugs, treatments, paint, etc... Went in there late on a Friday, early Saturday etc all hours. Got everything, quick including a fuel line that I thought might be tough. They've always helped me out and while it costs a little more I'll be back. Thanks.”
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“Everything was perfect from the online website order to them installing it right then and there.
The install process was smooth and expedient. They were very knowledgeable
Highly recommend for your car battery!!!”