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January 2024 by Tammy Johnson
Staff was very helpful
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December 2023 by Kassie Perez
Staff is always on the phone. Very unprofessional, a worker by the name Destiny had taken selfies and was on the phone the majority of the time. Was not professional. I hope to see better staffing here. Not the first time I’ve seen employees not doing their job….
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November 2023 by K C.
Vast selection of footwear and western wear. Good prices and very helpful staff. I would like to see more Size 13 in Black
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November 2023 by Chloe Kropko
There is a girl in there that complemented my husbands tats… lmao appreciate it if you don’t do that ?
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October 2023 by Kevin P.
Absolute worst customer service. Good luck if you actually get any help. Go to the Appleton store instead.
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August 2023 by mr “coda” franco
Great customer service and awsome cowboy gear
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July 2023 by Steven Heflin
Big selection but don't expect someone to help you. And checking out.... I've bought 2 pair so far, neither time was a pleasant experience.
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June 2023 by Carol S.
The Boot Barn has an excellent selection boots and Western Wear. If you can't find what you're looking for, it probably doesn't exist. HOWEVER, the staff has no intention of helping. The manager answered basic questions, but feted no solid advice. The other two staff members were huddled around the register chatting and basically doing nothing. There really isn't a good place to try on boots, and limited mirrors. You're likely spending at least $200 there. It should be a better, more fun experience. Your staff could show a little enthusiasm.
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May 2023 by Katie M’Lady
Nice store, very clean, and lots of selection. Staff was very friendly and helpful. Some of the larger clothing racks by the registers have so much on them it is a little hard to move between. Prices seem about average on majority of their cowboy boots. Found a beautiful pair there and very pleased with my purchase.
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May 2023 by Angelica
Staff was rude and short when asking questions. The young kids working there were giving a cold shoulder to the Latinx patrons in the store. They have nice boots, but the store didn’t feel welcoming
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April 2023 by Capt'n
One of my personal favorite types of store that have a rotating selection of items at bargain pricing. This store is always clean.
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February 2023 by alexandra blake
i don't normally leave reviews, but today i had a great experience-i think i messed up the card reader machine and i felt really bad, but Connor handled it really well and idk it was just v cool
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February 2023 by Bill LaManna
The store had a pretty nice selection but my only complaint is the store is a disaster. very messy totally disorganized. Seriously in need of an overhaul
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February 2023 by Amy Adamski
Great options in store but waaaay cramped too much stuff in a very small space making it hard yo shop.
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November 2022 by Ann Jordan
Great customer service, super clean and organized.
