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November 2023 by Drew [makes] Beats
I had a great stay. It was a very last minute getaway, but the staff were very friendly and accommodating. Annjelenia and Lupe were fantastic and helped me get settled in quickly. And it’s located in a pretty nice area. Would definitely stay again in the future.Nearby activities: Plenty of bars and restaurants in the nearby area to unwind at
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November 2023 by Dee Dee
I find this hotel is very friendly and welcomes anyone who is trying to enjoy a nice stay here.
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October 2023 by Not Really Me
The staff here was very helpful. There was an issue with our room and immediately found us another with a moment’s notice. Entire staff here friendly and accommodating and always goes the extra mile to meet a guest’s needs!Nearby activities: Shopping mall, theme park, many food and drink options, shoppingSafety: It is a decent area with cameras focused on building at all tikesWalkability: 10 minute walk from both Six Flags and Gurnee Mills.Food & drinks: None in hotel but all very locally accessible.
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September 2023 by Catrina Brent
The staff is helpful and friendly but, the the carpet throughout the hallways needs to cleaned or replaced it gives an unclean appearance ( there are big dirt spots in the carpet)
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August 2023 by Supa Mike
I would like to thank Destiny for the Great customer service ,Made it easy for us to check in and answered every question we had about the
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July 2023 by Timothy Stark
Ever seen I been here the hold staff team been great helping every shift they are very respectful and honest go out their way they keep the place clean and make sure it’s a nuff food for everyone too they you
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June 2023 by Geralt De Rivia
Really nice place to saty in for a while, they give free muffins and coffee every morning, but The rooms are bit dirty thoughRooms: Nice, but somewhat unclean.
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May 2023 by Franleska Gil
Im here for a monthly stay hotel is very nice and clean Front desk staff lupe is very Kind and
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May 2023 by Maja
The front desk lady named Destiny gives the best customer service to everyone and helps my stay feel more comfortable. This is the best Extended Stay because customer service , cleanliness , and safety is top quality here.
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March 2023 by Robert Lewis
Great location to stay. We were greeted by a wonderful young lady Destiny I believe was her name. We paid got our keys and some local recommendations for dinner and off to our room. The room was warm clean and smelled great. Every time we passed the front desk we were greeted with a smile even at 4am when we left for work. Having stayed at nice hotels and received horrible service I think this recent stay here deserved the 5 star rating. Great staff clean hotel and a good night's sleep. For those looking for fancy decor and updated tech this isn't the hotel for you. There is wifi and cable and a comfy bed a fridge and stove plenty of parking in the rear and the aforementioned wonderful morning staff and unbelievable pricing especially in an area of many hotels to choose from.
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March 2023 by Tony Lindo
I recently stayed at the hotel for a weekend I was quite surprised for the reasonable price the room did it's Justice! But besides that the customer service was top-tier, the young lady that checked me and I believe her name was Destinee she was absolutely fantastic! She was fast with the check-in let me know where my room was at let me know about breakfast and was a pleasure to deal with! Next time I'm in town I definitely will be staying there!
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November 2022 by Mildred Williams
This place is peaceful. All residents mind there business and go to work. Every person I’ve engaged with has been polite.The staff are always present. The manager and his lead are helpful and supportive.
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November 2022 by sevyn blanes
I travel a lot for work and this is by far the smelliest hotel I’ve ever had. The halls wreak like Cigarettes aswell as the rooms. I have to have a scented candle going in my room at all times just the attempt to mask the stench.
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November 2022 by Eliza Doll
Unfortunately, I am unable to recommend this hotel. My favorite band was in the next town over playing their last show ever, so I booked a room here for the night. At check-in, I was informed that they were actually overbooked and my room wasn't available. I really didn't even know this was possible, as this has never happened to me. This put me in an extremely frustrating and difficult situation, as I was from out-of-town and all nearby hotels were either fully booked or had very inflated rates. The woman at the front desk, Lupe, was very kind and apologetic and did give me a refund and a certificate for a free night, but this situation completely derailed and almost ruined my plans for the evening.
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November 2022 by Mark Pettersen
Stayed here before with no issues however I made a reservation over a week ago and when I showed up they told me they would not honor the reservation because they already had someone staying in the room I booked.Plenty of other places in the area to stay that don't have children pretending to work there and that will honor their reservations.
