Geek Squad
Hours:
6525 Grand Ave, Gurnee IL 60031 Hours
About Geek Squad
Geek Squad, a division of Best Buy, is a highly praised technology support service that has consistently satisfied customers with its exceptional care and expertise. Reviewers highlight the team's dedication, from the attentive Ashley who went the extra mile to the efficient Jaqueline and Tina who swiftly resolved a customer's laptop issues. The service's remote capabilities, allowing customers to observe the troubleshooting process, have been particularly appreciated. Geek Squad's diverse product offerings, ranging from kitchen appliances to high-end electronics, further contribute to its reputation as an all-encompassing technology hub. Customers consistently recommend this business, praising its reliable and convenient solutions for their tech-related needs.
Most Recent Reviews
November 2025
I can’t say enough good things about Ashley at Geek Squad. She was so caring and understanding when I came in with my tech issue. She treated me with respect and kindness, and I truly appreciate the extra effort she put into helping me.👀
August 2025
Salvador was very patient, knowledgeable and forthcoming. Resolved my issue, and was very polite.
May 2025
I recently brought my laptop in with some technical difficulties .Jaqueline and Tina spent a considerable amount of time trying several ideas and were able to correct the issue while I waited .I had expected that I would have to leave it there for several days and was pleasantly surprised that I was able to take that day...
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