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April 2024 by Екатерина Силуянова
Terrible service , absolutely not friendly staff! I bought a few things , the girl DIDNT say “ hi, by , thank you for purchase! she did it silently and with a face as if she was doing me a favorWill I come back and spend money again ? Not for sure
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February 2024 by Emily Fitzgerald
Love the staff and the clothes. Never have an issue when we decide to stop in. I just wish they extended the sizes to petite and plus size so I could gift to my friends!! Ahtziri and Esme were great help!
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February 2024 by Bryant Ryder
The staff was stupid as hell. They don’t know what they are doing. Training should be provided!Store manager is Gabriel, who came up strong without even understanding/knowing the problem.Worst customer service ever!
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December 2023 by Gloria Haddad
Amazing staff... never had an issue. However, I wish prices were cheaper so I can buy much much more. Hahaha. As for the kids clothing, so cute, but same wish prices were way lower, when you have multiple kids, my goss it get expensive. All in all, great customer service, love this store. P.s. Guess needs to make kids Guess shoes. ? my kids are growing way to fast hurry up. lol
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October 2023 by R T
Great finds, good service, glad to see this store doing well.
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May 2023 by Lelaina Dudas
The outfits that the guy with the nice hair picked out for me were perfect! I needed some office attire, I recieved so many compliments at work. Definitely great customer service with good knowledge of product and style.
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May 2023 by Heydy Ulloa
For me I would give them 0 stars but since it was my favorite store I gave it one, it is Gurnee Mills. The employees who serve customers made fun of me, very rude and bad attention, I am going to buy, not to ask.
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June 2022 by Jim
Their Clothes andprices are unbeatable. But the customer service skills on sales person 286890 was completely dull and unwilling, please train yr employees better
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December 2021 by lakesha williams (Kesha)
My capris r very cute,and they fit perfectly
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December 2021 by Jennifer Perez
Clean store but only 2 people on registrar while a line of people are waiting to check out. About 4 other employees either folding or walking around but no one else helped on registrar. Frustrating.
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November 2021 by maribel garcia
Really good clothes I love it here
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September 2021 by SuperBK Thomas
The Guess Factory had clothes for days on sale...or a buy 1 and get a percentage off the 2nd pair. I'm sure we will drive 4hrs to shop there again soon. You need to check out the GUESS Factory...I highly recommend
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September 2021 by Evelyn Villa
Answered all my questions everyone on second shift had great customer service especially a girl with a pink blouse . Very sweet lady
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September 2021 by T Jarrett
I love guess
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August 2021 by Melinda Rodriguez
My favorite store to shop i live getting my hand bags glasses etc
