“Loved working with Tania she was awesome always kind and helpful made my Wife ring exchange easy and great service.We love working with her and would refer a lot of people back to her”
“Jim was amazing!! Super helpful, patient and knowledgeable! Went in looking for a specific piece, he took his time and made sure I had lots of options to choose from in my price point. No pressure sales, friendly and accommodating! Highly recommend Kay Outlet and Jim! 5-star service!”
11AM - 7PM
6170 W Grand Ave SPACE #499, Gurnee“I needed a watch cleaned and reset for my father, but it turned out to be out of warranty. The gentleman was very knowledgeable, respectful and helped me with a more cost effective solution. I will be back for my own watch purchases in the future.”
“I got my ears pierced by someone named Jade, and she was wonderful!! Too sweet, and was very professional with what she did. Jade made my experience even better than what I expected & I’m glad she was the one to pierce my ears. :)”
“Okay so I was I hesitant to pursue this jeweler based on prior reviews left by customers but I was reluctant to find myself taken care of by this business. Blanca and Barb have gone over and beyond since the first minute I walked into their location. I was seeking engagement ring options and they devoted hours to me to show me their full selection. Of course like any sales post option, they were encouraging me to make a decision before leaving but we're completely considerate when I told them I'd have to think about the decision before committing. Between their respectable service, and the beautiful diamonds, sold for an exceptional price I may add, I circled around and bought a ring from them. They even held the ring on hold while I considered it! Please give these guys a chance, if you show these individuals respect, you will get it back and have a wonderful buying experience! Photo credit: @kayleennyshellphotography”
“Helzberg in Gurnee has been my store for jewelry ever since 2001 and it will continue to be my store because of ppl like Brenda that work there! She took very good care of me and my wife last month on getting our wedding rings cleaned and fixed. I would recommend anyone to see Brenda if you ever go to Helzberg in Gurnee. We drive all the way from Glenview for service like that! Thanks again Brenda! Our rings look fabulous!!”