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March 2024 by Sabine Sadilek
So disappointed that the mango icecream is not what it used to be. It’s totally artificial and or watered down, I couldn’t tell. I wonder if it’s just this one or if they all changed the recipe.
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February 2024 by nor Cal
This Michoacana sucks big time my 2 mangonadas were empty no fruit ice cream was old no flavor we will never come back here ?
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February 2024 by The Punisher
Wonderful Mexican style ice cream shop. Friendly customer service. Large selection of ice cream and snacks. Available seating inside. Limited parking because of neighboring businesses.
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December 2023 by Jesus Molina
They need to be consistent with the times, today I went to try buy some stuff a was 7.50 pm and the door was lock already and there was a lady with glasses and she the was closed already, and ask why if Google say you are open till the 10.00, I guess whoever is working always decides when to closed they need to be better with times..
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August 2023 by Yan Hernandez
please hire emilly and victoria back ? the place needs them , everytime i go and order food it’s like theirs pros working there. they know how to brighten up the place and make peoples day .
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July 2023 by Patricia GC
One of the women at the counter was very rude today .One of young guys was helping us and she intervened out of the blue and shortly left us saying that if we were not ready she could not wait and there were other customers coming. We ended up waiting longer for someone else to pick and pay. Definitely some people there have no customer service skills.
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July 2023 by Erin Jonas
Staff was very friendly and helpful. The ice cream was delicious. I sampled the horchata but ended up having the mango. The others in my group had tamarindo, bubblegum, coconut, a mangonada and a couple paletas. The parking lot also happened to be a good spot to see most of the Great America Fourth of July fireworks while we ate our treats.
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July 2023 by Mo
Out of all the michoacanas nearby this is my favorite one to go to. Depending on what time you visit the line might be out the door though. I would recommend getting a paleta de agua de leche or the Cheetos with cheese. There are just so many good items on the menu. I love this place. I crave it all the time.
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June 2023 by Ana
Out of all the michoacanas nearby this is my favorite one to go to. Depending on what time you visit the line might be out the door though. I would recommend getting a paleta de agua de leche or the Cheetos with cheese. There are just so many good items on the menu. I love this place. I crave it all the time.
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June 2023 by Yolanda Nottingham
I usually go to the one in Waukegan where the service, quality/quantity of ice cream is great. However, I went to the Gurnee one since I was nearby and didn’t have the same experience. The young man that took my order was new and seemed to treat the ice cream super delicate. He was doing partial scoops and when he put in the cup he wasn’t pushing it down like I am used to seeing, and filling the cup to the top. If that wasn’t enough the ice cream was soft/appeared to be a temp issue.Now I know why the Waukegan one is always busy on nice days.
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June 2023 by Dayana Perez
Out of all the michoacanas nearby this is my favorite one to go to. Depending on what time you visit the line might be out the door though. I would recommend getting a paleta de agua de leche or the Cheetos with cheese. There are just so many good items on the menu. I love this place. I crave it all the time.
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May 2023 by Never Umind
Hours of operation are not consistent.Employees close the store whenever they want to. Don’t believe the hours posted on Google.Also, quality of ice cream has gone down over the last year. It use to be so good that I was there almost every day in the summer.Some of the employees are gross.? Especially some of the kids. I went there once and ordered. One kid had just put the ice cream scoop in the sink where they wash their hands, washed his hands in the same sink, turned around and saw me and asked my order, turned back around and and grabbed THE SAME SCOOP OUT OF THE WASH SINK, rinsed it off and got ready to scoop my ice cream with it!!!I was completely flabbergasted!!!Of course I let him know about it. Another employee/kid manager heard me and told him to grab another scoop.JUST NASTY.Please get this store back together, with consistent hours, and competent, sanitary staff, so we can enjoy it, or watch it go down the tubes.
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May 2023 by Alex Garcia
The owners of this franchise give the Michoacána brand a bad name. They never properly prepare their employees with the proper inventory to serve their clients like no paletas(ice cream pops), no chicharron, no teleras for tortas. They are lucky they have amazing employees that makes me want to come back.
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May 2023 by Eric Hernandez
Trash establishment. Lady serving was extremely rude for no reason and didn't seem to have anything. Me and my wife asked for gansito ice cream.. she saids "no we don't have that". Meanwhile I'm literally looking at the half full tub of gansito ice cream in front of me. If you're gonna lie to be lazy, atleast don't do it about something I can see!
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March 2023 by Sammie Tercero
All michoanas are usually amazing. This one today, unfortunately, did not meet my expectations. One of the young girls working didn't give the best customer service, and the quality was not all there today . Also my mango Popsicle had pineapple in it, showing how poorly it was made.