-
November 2023 by Naomi Anderson
We stayed here twice this year, my husband and I. First trip down was during their renovations so it was a little noisy and dusty, the pool was cold and hot tub was not hot, but customer service was awesome and all the front desk staff was great. This place is within walking distance to six flags great america so we stayed there again for our second trip down. This time they were finished with renovations and it was very clean. Same great front desk staff they were accommodating, polite, and even made us laugh a few times through our stay. Hot tub was PERFECT this time, pool still a little chilly, but the other people staying didn't seem to mind it, I was just there for the heat. Lol the pool room itself is beautiful. Only down side of the place is how much you can hear people in the hall and how loud the opening and slamming of doors can be in the am hours, but this is a pretty typical hotel issue down the board.Rooms are cute, well color and theme schemed, but pretty basic. We got a handicap accessible room this time and I wasn't a fan of the shower as the whole bathroom floor got drenched, wished there was a mirror in the shower room, and the water pressure was extremely low, or the shower head was bad, so it was hard to get shampoo and conditioner out of my hair.Will definitely be back to stay the next time we go for Great America.Walkability: Walking distance to six flags great america
-
September 2023 by Neil Carlson
Great location near Six Flags.They were in the process of remodeling the rooms when I was there. I think we got a new room and it was nice. If you stay during this period you will probably see construction workers move stuff around the hotel during the week.The hot tub was big, and the pool was nice. The pool’s shallow end was around 3ft and the deep end was around 6ft.Breakfast was good. I just wish they had more fruit options than just apples.The hotel key cards were having troubles at this location. There was a line of people all having trouble with the keys and the hotel staff kept telling everyone the same thing that their phones caused it to get deactivated. At one point they need to realize that it’s probably time to figure out why the keys keep having issues.At times it was really difficult to find staff. I had to ask for pool towels a couple times and they never were able to provide them.
-
September 2023 by Inferno Skilz
Had reservations set. Plenty of parking, although check-in took a while. Have to wait for some one at the desk, you'd think someone would be there at 3pm since that's when many people can check in but apparently not. Dings 1 star.Rooms were nice, although wear n tear on the furniture, walls but it happens. Although what doesn't happen is the window not opening. It's stuck there since it's blocked. Very modern feel to it so definitely updated. The choice of bed sheets & pillows is questionable.Some places nearby to go to. McDonald's nearby, breakfast at 6a-9a, waffles are pretty big although that's pretty much all that fills me since other stuff didn't. Plenty of parking around the hotel, bring your own fire stick or something to plug into the TV, no good channels.Rooms: Modern bathroom/restroom. No good cable. Lots of space.
-
August 2023 by Jesse Tustison
The hotel close to six flags which was nice. Parking spots was not good. Was not told right away about the deposit amount and still charged for deposit amount on my card.
-
August 2023 by Mellissa Flores
Is a great place to stay with your familyJazmin at the front desk was very nice and helpful. Very respectful We came with a lot of family and she let us use the dinning area ?Definitely recommend if your planning a family stay
-
August 2023 by Jaime Wisniewski
Hotel is under remodeling but the room was decent. Staff was friendly and addressed our needs. Location was convenient for our vacation.
-
August 2023 by Cassie Colbert
Once getting on elevator, a sign is posted saying to please excuse the motel. They're going through renovations due new owners and motel. No they had an infestation problem that's why the "renovations ". I didn't end up staying inside because if they had a control over the bed big problem, this wouldn't be still visible especially on the main door that a customer has to use to get out of their room see.I wouldn't recommendNoteworthy details: Stay somewhere else
-
August 2023 by Daniel Herman
Pros:The ladies at the front desk were awesome! They were very nice, helpful, and just overall the BEST!!! The rooms are clean, bed was so comfortable, and thank goodness for the renovations because awhile back, the rooms has a distinct, terrible smell, either marijuana or a mildew-ish smell. Even though the facility is pet friendly, it was a nice change to not hear any dogs barking late at night or the middle of the night.Cons:Phone and lights weren’t working but one of the ladies at the front desk fixed those and thank you. The front of the toilet seems to have a slight leak when it was flushed. It was reported to front desk so I’m sure it will be repaired. I didn’t have any hot water the next morning for a shower so I did a “drive-thru” shower lol. I paid for a room with breakfast included. The breakfast needs to improve because it truly wasn’t all that at all. There was no eggs, bacon, hash browns, sausage, none of that whatsoever. The breakfast during covid times were so much better tbh. So, overall it wasn’t bad. Just sometimes the little things matter most. The price for one night during the weekdays were a bit steep but what can you do right.
-
July 2023 by Kim and her Krazy Kids
The room was fairly clean as was the bathroom. However there was a horrific odor in the lobby and the hallways. My son and I held our noses every time we left our room. There were times I was trying my hardest not to dry heave! It was embarrassing.Nearby activities: Very close to Great America
-
July 2023 by Elizabeth Richardson
I do not recommend this hotel! We checked in on Thursday June 29th, the hotel was dirty and cluttered. At no time prior to our arrival where we made aware that the property was under renovations. Once checked in, our room had plaster patches unfinished. My sister's room had tape completely encompassing her fire sprinkler in her room. Our room keys failed to work multiple times and one time they had to get the master key and told us not to use the security locks/deadbolt on the door. When we go to the desk with an issue with our keys no one asks for anything but our room number, no ID, which is a security risk. Anyone could walk up with a key and say, my key doesn't work give any room number and then enter any room onsite. We ask multiple days (4) in a row to have our rooms serviced, clean bedding, clean towels, trash removal, even for toilet paper.The staff was rude and uncaring.
-
June 2023 by Nicole Wetzel
Room clean and nice smelled of fresh paint… had a microwave and fridge which was nice…price was great and it was quiet… I’d go back… we didn’t use the pool or hot tub so I can’t comments on those
-
June 2023 by Lady Gelassenheit
The age of the building had us a little bit worried when we arrived. However, it seems they are making good progress on some updates. Our room appeared to be recently refreshed with flooring and bathroom upgrades.The bed was the most comfortable of our trip thus far.I personally loved that this location was serious about quiet hours, THANK YOU! Best night's sleep in days!! Which was especially impressive so close to an amusement park.And as the pictures show... this hotel was well stocked with toiletries and towels.Sadly breakfast was carb centric save some hard boiled eggs l but I guess that's just the new reality these days, and honestly it was a blessing because we found an amazing breakfast spot up the road a bit and truly enjoyed the options there.All in all it was a good night!
-
March 2023 by Valerie Smith
Kat is the BEST manager I've ever encountered at a hotel. She's awesome as can be. This place has the best hot tub, great pool, super comfy beds... Overall, one of the best experiences I've had with a La Quinta. I had to add to my original review because I ABSOLUTELY LOVE THIS PLACE. they have the best customer service I've ever experienced at a hotel. EVER. Vanessa is the sweetest, best customer service hotel worker. I've never been happier at a hotel.
-
November 2022 by speedyalice s
Wonderful stay here! They are renovating; I wonder if they are under new management/ownership, because the negative reviews I saw that gave me pause before I booked in no way resembled the facility and experience.~ Check in was fast and very friendly.~ Room was fresh and new - lovely sheets, a duvet with a cover that was obviously freshly laundered (not a heavy bedspread that isn't washed every time - this obviously was not only washed, but also looked ironed)~ Bathroom looked brand new~ Breakfast area - spotless. Even the waffle machine - no drips. There was a nice selection: cold cereals, fruit, bread, bagels, a wrapped cinnamon roll, oatmeal, waffle maker, yogurt, hard boiled eggs. I mentioned to one of the staff how nice the breakfast was, and she was so happy and sweet. Very appreciative and and glad to hear that their hard work was noticed .~ Check out - easy and again, very friendly. I again mentioned how nice the room was, and she was so glad to hear that we'd had a good stay. She said that the next time we came, the renovations would be finished and there would be a shop, and I think she also mentioned something else.They are obviously trying hard to raise the quality of the facility and the staff, and are doing a great job. One of the nicest stays at this type of hotel (Hampton Inn/Holiday Inn Express/Embassy Suites/Residence Inn/etc) that I've had. I will stay here the next time I'm in the area.
