-
January 2024 by Patty Gorski
I was disappointed to learn that clearance items are not returnable.I bought some Christmas items online that were clearance priced but had second thoughts about how much money I spent and tried to return them to the Gurnee IL store, but was told they do not accept clearance returns .
-
January 2024 by Bernie Maxfield
Love the sales on all the Christmas stuff before Christmas is here!
-
December 2023 by Juli
I needed candle wicks, and naturally, Michaels didn't disappoint! Great holiday prices - 60% off TONS of stuff!
-
December 2023 by Lauren Herrnreiter
I love this location! The staff is always friendly and the store is always clean!
-
December 2023 by Judy Woods
Although they tend to be the higher priced than HL, they had what l was looking for. Store is always clean and well organized.
-
December 2023 by Thomas Chefalo
The candle deals at Christmas are hard to beat.
-
November 2023 by Syndee Mears
Used the "order on line, pick up in store" option for some wreath hangers. There was an online special, so I got a deal on purchasing something I needed, and the item was ready when I got off of work and arrived at the store. Was an easy and painless process overall. Employees were friendly, too!
-
October 2023 by J J
It's so annoying when you ask for a product, and the disinterested employee tells you they don't carry it. I told her it was in stock online, she pretended to check and reiterated that they didn't have it. Literally 10 yards away, I found a nice selection of the product I saw online. They have nice products and great prices, just don't expect any type of help.
-
October 2023 by Vincent Peak
Love Michael's, it is one of the best places for arts and crafts, if you love painting Knitting, they are the place to go.
-
September 2023 by Christian C
Clean and well laid out and the staff is fantastic!
-
August 2023 by interweb
Great place, and they always have great deals!
-
August 2023 by Margot L.
This white old haired lady at the register checking me out got very angry that I didn't wanted to sign up for the rewards program (as if I'm obligated to sign up. who said I HAVE to sign up???. no one) then processed to throw my just purchased items down on the table. If I see her again I will be calling the manager in store.
-
July 2023 by Angela Baumgardner
It's always a pleasure. Sometimes we are looking for very specific items and they are always helpful in our search
-
July 2023 by Melanie Felix
First time at Michael's. I went there for a specific item that I found on their website. It was a quick "in and out" as I found what I needed. It wasn't difficult to locate the item, and staff was friendly.
-
May 2023 by D&S Cotter
Good selection of items for all types of crafts!
