I wait 25 minutes for an employee to serve me (I only need to buy materials), it takes up to 5 minutes. Otherwise, they explain something to the client without buying the materials. I am in this story 2 times already and each time I wait 30 minutes to hear the answer, I am alone today.
July 2023
Consistently rude staff, will go out of my way to avoid this store at this point. They don't care at all about you. Go to Waukegan store.
July 2022
Victor from the paint department (department supervisor) was SO helpful and generous. When I explained that I was looking for paint samples for a graphic design class, he took an interest/went above and beyond to help me. I wish I could have thanked him more for his kindness.