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September 2023 by J J
Do NOT play slots here! These machines are a rip off
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June 2023 by Joe M.
The Shell had great snacks and drinks but the bathrooms were garbage. Toilet paper was trash and everywhere. They have so many health code violation they could close down. Don't go!
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April 2023 by David J.
They wouldn't sell me a shower because I don't drive a van for a living and I don't have a CDL. 8 years of driving around this country, this is the first gas station/truck stop that has denied me a shower. Bad policy!!!!
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October 2022 by David Kim
I will never come back to this gas station to play slots and this why: last couple days I won on a particular machine and it was very consistent my winnings were very consistent and that machine and then today this morning came back to the same machine and I put in $500 and I didn’t get one bonus so to me it tells me that they control the payouts and they program them to pay out only a certain amount and a certain number of times that they have to because that’s the way they’re gonna make money. So basically they program them so that you don’t win in the long run and then they actually end up taking more money from you so I’m done playing slots at these places I’m going to stick to casinos. I can’t wait for the Waukegan Casino to open and I’m hoping it will take away the business from these small little cafés and gas stations that cheat people out of their money.
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September 2022 by Monique T.
I've been using this Shell gas stations car wash for years and pretty happy with the results.My disappointment on Monday is with the owner of this Shell station. I pulled my SUV into the car wash, paid and hit the start button. Nothing turned on. I waited a few seconds and pressed the start, again. Nothing. So I then pressed the "help" button on the machine. Explained that I was stuck in the wash. The Indian man did not seem to understand and just hung up on me. So I waited hoping some one would come. But no one showed up. So I pressed the "help" button again. Same man answered, asking me "what?" As I tried to explain he just said "I will help" and hung up. But no one came... going on 15 minutes now I'm still in this thing with the garage door down. I try to back out but the door didn't move. I pressed the"help" again and this time told them I was calling 911 to get me out!! Of corse a guy came then, but it wasn't even a gas station employee. It was the chicken cook from a next door restaurant. He was talking to the owner on his cell trying to get the car wash to work... I said just get me out of here and give me my money back. In the end the chicken man said the car wash was broke "no kidding" and I should go in to get my money back. I wanted to scream at the manager for ignoring my calls for help and leaving me in there for 20-30 minutes. But they said he wasn't in. That's BS!! The chicken man said sorry and the cashier gave me a car wash code for a 8 dollar wash. Wow !! All that and they couldn't even upgrade me to a 12 dollar wash.TERRIBLE customer service!!!I should of called the police. Creepy and unprofessional people work there.I wish I could give it no stars.
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February 2022 by Michael Donnenwirth
Great selection and services
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December 2021 by Amy O.
I guess I don't like gas stations in general but this one was not clean, sketchy and smelled of weed to the point of nausea. Overall: won't be back.
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September 2020 by Don Juan
Gas prices here are inaccurate. Gas prices here reflect w/ wash. Lies
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September 2020 by robert gekko
Good place to stop for gas and a snack
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August 2020 by Terry k
Best friendly affordable prices the cashiers they have a very nice
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January 2020 by Patrick Hardy
Very dirty bathrooms!
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September 2019 by Kellie Faskell
Terrible customer service
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October 2018 by Isaac McFarlin
The nozzles on the pumps constantly stop during fueling.
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July 2017 by Diego Gomez-Mendoza
It was exelent
