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January 2024 by Devin Rodriguez
Sipped up a brown/black hair in my coffee. Disgusting.
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December 2023 by L
Maribel ( Dark long hair, pony tail ) .Took our order today, I asked her a question and she responded like I was stupid.Her mood the whole time & face expressions made me feel not welcomed.If im ever at this Starbucks again and she’s there trust me I WILL NOT STEP A FOOT .
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November 2023 by HEOL
I ordered the vanilla bean cream frappe and can I tell you, I was happy! I'm sorry that I can't remember the name of the young lady but she made my drink exactly how I wanted. If they had a tip cup she would have given one!I like vanilla bean mixed with dried strawberries and I like it just a bit pink... Look at the photo... It's perfect ? Thank you to the young lady who made my drink for me and if I see her again, I will be sure to post her name in this review.
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November 2023 by Lupitaaa
Maribel ( Dark long hair, pony tail ) .Took our order today, I asked her a question and she responded like I was stupid.Her mood the whole time & face expressions made me feel not welcomed.If im ever at this Starbucks again and she’s there trust me I WILL NOT STEP A FOOT .
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October 2023 by Patricio Alcantara
This morning I stoped by and go a hot chocolate with a coffee little did i knew that chocolate was not good it smelled OK but it tasted bad, I thought maybe because i had some of my lemon loaf. I decided to have my coffe 1st and have the chocolate after lunch (after all we have microwaves to reheat) Well no unfortunately I payed $5 for the drain. There's Flys in their food and the food is going bad as well. Never again! Plus that the Girl there was new or something and gave to much actitud and was rushing everything. Even when I payed for a large and ened up at a medium drink for my coworker.
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October 2023 by Sydney M
Bad experience last Wednesday afternoon with one staff member in particular- tall young girl with dark hair. Was clearly annoyed with my mother for asking to see drink sizes. My mom tried to explain what size she wanted, and the girl curtly said “ma’am that doesn’t help me at all” about my mother’s question. As someone who’s worked in food service before speaking to a customer like that is highly inappropriate and unprofessional. Additionally, after our order was completed, the same girl loudly complained about several other customers and how annoying they are. Honestly, I get that working food service sucks sometimes, but there’s no excuse to be so rude to customers asking simple questions.
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August 2023 by James Mann
My wife came in this location at 6pm 8\19\23 not only did the staff say the f word in front of her they made fun of her for not know a drink name I will never step in this location again and I will advise anyone else to do the same zero
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February 2023 by Melannie Marquez
Staff is very helpful.
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December 2022 by Jamie Kimbro
Supposed to be open until 9 .. at 815 the rude little man turns around and says your not going to like what I have to tell you .. we are closed .. no explanation no apology .. need to fix you attitude and you store closed time ... wasted 20 minutes of my
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September 2021 by Seren Adams
Didn't know what I ordered and found instructions for it so that I could have my drink. Very dedicated workers.
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August 2021 by Veronica L.
Ordered Passion Ice tea NO SUGAR. Noted it tasted different and sweet. On the cup PTL written on it. After 60 days of KETO and no sugar, this is very upsetting to be sabotaged like this. Two drinks were ordered. Of course lemonade is much more expensive. So watch your wallet and what you drink/eat at this place. Inexperienced staff could cause someone to have an allergic reaction or get ill as do not understand consequences of their action.
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August 2021 by Bushido
They close at 8pm not 9pm as it says on Google.around 8:10pm. I went there desperately for a caffeine huntThe lady said we are closed. I said your info on google says 9pm.She said oh. It's not correct then.Bottom line. This starbucks and the one in grayslake. Among couple of other ones. They don't really close on time.Always before time which is very bad for business and credibility.
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January 2021 by Emily Sanders
I always have the same girl when I go, and she is always super nice and makes my drink perfect every time
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October 2020 by Martha Mika
Friendly
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October 2020 by Sanada
They close at 8pm not 9pm as it says on Google.around 8:10pm. I went there desperately for a caffeine huntThe lady said we are closed. I said your info on google says 9pm.She said oh. It's not correct then.Bottom line. This starbucks and the one in grayslake. Among couple of other ones. They don't really close on time.Always before time which is very bad for business and credibility.
