-
November 2023 by Jay G
I usually don't dive into the negative review scene, and I'm not out to harm anyone's business, but after my recent stay, I am compelled to give a heads up to my Navy buddies and their families planning trips for future graduations in the area.Sure, I knew I was walking into a budget hotel, and I cut them some slack on the room's wear and tear (including a mini-fridge with a sign advising against perishables—go figure) and overall cleanliness. However, having some of my personal stuff disappear was definitely not part of the plan.I booked a room at the Super 8 in Gurnee to attend my daughter's Navy boot camp graduation. While I got back from her gradation ceremony housekeeping had cleaned my room and shocked to discover that all my personal toiletries from home—my brush, shampoo, body wash, deodorant, and more—were nowhere to be found!When I approached the front desk, their response was a simple "I'm so sorry" with no explanation or other action whatsoever, leaving me without essential toiletries for the remainder of my trip. The incident not only inconvenienced me but also triggered concerns about the potential theft of my remaining belongings, adding an extra layer of worry to an already frustrating situation.As I geared up for the 18-hour journey home, the lack of action from the hotel staff left a sour taste. While the hotel served its basic purpose for the trip, this unfortunate incident significantly soured my overall experience. Regrettably, based on my experience, I would not recommend this hotel to others. Sharing this feedback with the hope that it sparks improvements for the future, ensuring other guests don't encounter similar issues.
-
November 2023 by Christine Lukk
Building pretty run down looking. Room was okay cleanliness wise but sucked for lighting. Staff not friendly at all. The smell of marijuana was over powering. Pool was covered with what looked like a trash bag. There's a Hampton Inn right behind it. Would have stayed there instead. Convenient as far as food options although not great choices.
-
November 2023 by Erica Henderson
It's November 3 in Illinois with no heat available in the rooms, and you can't get your money back. Just be cold and disappointed. Don't stop here!
-
August 2023 by Delta IT Systems
We had a long drive from Wisconsin and We came tired from Six Flags as well and front desk helped me out for faster check-in gave me very clean room. Good simple breakfast in the morning with fresh coffee. Very good room with lowest price in town.
-
August 2023 by kush vachhani
Best rooms with open swimming pool. Front desk people helps me out for whatever small things I need. Bedding is very clean with good coffee 24hrs. I would definitely suggest Jacuzzi rooms to feel relaxing.Rooms: Best room I have seen for this prices.
-
July 2023 by Erika Anderson
Very dirty carpet with sweat smell like mildew people live in this
-
July 2023 by Minal Patel
Awesome experience good staff the rooms were awesome low price I would recommend to
-
June 2023 by wassim rimehy
The worst hotel stains everywhere smells bad no breakfastI wish I could give less than one starDo not come here and it’s not safe for anyone?
-
June 2023 by True Light Photography
The rooms are bit worn but the staff was very friendly and ready to help you whenever you had a question or need. It was right next to the 6 flags theme park so there was no travel time which really nice. The pool is a bit small but adequate if you want to swim.
-
May 2023 by Terri Force
super nice staff rooms was clean and comfy very nice would stay again!
-
April 2023 by Jonathan Cooper
Snobby, nosey staff. Clean rooms. Parking lot leaves something to be desired. When the room was cleaned it WAS CLEANED. Though I personally don't like my things being moved around to do so. No matter where they are. Foreign owned, like most hotels. Nice but didn't wow me for the price.
-
March 2023 by Bettina Hernandez
The only good thing about this stay was the bed was comfortable. The room was not as described, the pool was freezing, the smell of marijuana was evident the minute we walked in and throughout the entire building, anyone can walk into any door absolutely no safety.
-
January 2023 by BobbySue
The bed was amazingly comfortable and it was so nice to not be driving and able to sleep we slept so comfortable it was almost like home but not home without our fur
-
November 2022 by Michelle Joanne Williams (Misheru)
Honestly there isn't much to complain about. I'm used to hotel rooms having two beds, and this one only had one. But for the price, and it being so close to six flags, you really couldn't get better than it.Nearby activities: Six Flags (6 mins away)
-
November 2022 by Scott Siewert
What a dump! I wish I could give less than a single star! We spent almost a hundred dollars for a room that probably should have been $50 at tops. The toilet was broke, the carpet was frayed and looked like it was from the 70's in design. The dresser and drapes were from that same vintage. The bulbs in the hallway were flickering. The pool was broke. When we told the front desk, all they could say was we would have given you a different room. Not what we wanted to do at 2:00 am in the morning. This was by far the worst shape Super 8 we have ever stayed in. It will make us question the Super 8 brand moving forward!
