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December 2023 by Markez Enlow
Kai was AWESOME!!!!! She was very knowledgeable and supporting. Had a cracked screen on my S23 and in 1.5hrs my screen was fixed. Best Tech Repair in Illinois!!!! Thanks
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December 2023 by Iller Quiroz
When first arrived had to wait 10mn just to get acknowledgement that someone was there. After someone came out I explained my issue & was just dismissed with out options for my issue. I highly recommend the Asurion in Northbrook, gave me options & fixed my phone quick.
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November 2023 by Tim Kalto
Zach was extremely helpful. He was able to help me right away, and provided a perfect time frame of when my phone would be ready. Once the phone was fixed, he was able to provide all the additional information I needed. I’d highly recommend.
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November 2023 by Alma Martinez
Kai is extremely helpful, knowledgeable, professional and most of all patient! I had many questions and concerns. Kai answered and addressed everything kindly and helped me understand how Asurion works. Her demeanor is so welcoming and I truly appreciate the quality of service she provides.She is a huge asset to this company. It was her personality and abilities that convinced me to sign up in the first place. Thank you Kai for being you. :)
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November 2023 by Kathy Patrick
Excellent, timely service. Kai gave me a warm greeting upon entering the store. Assured me that my device was fixable. Upon returning to pick up my phone, I got to meet Zach the technician. Very pleasant, and humble. Thank you for the BEST SERVICE EVER.
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November 2023 by Ivan S
My wife dropped her phone and had to bring it over here for repairs. Really quick only a few hours. Prices are reasonable compared to other fix it places. Never trusted the ones inside the mall either way. They send messages or calls once phones ? are repaired. The only reason for a 4 star we never were told that half my wife's phone was half the replacement color and the other half original color? Either way it is cheaper than buying a whole new phone ? these days. 1 warranty but internal no external. Check this place out for quick repairs or claims under your phone carrier. Thank you for getting this fixed.
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October 2023 by Dan Gregoire
Armando and team were excellent! Great service and communication. They had my screen in stock so I was able to make a same day appointment, and they had my screen fixed in under 2 hours. Phone has curved glass which I'm sure is a challenge to replace, but it looks as good as new!
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September 2023 by Trenton Elsasser
Armando A. was great help! He was able to get my smashed samsung ultra data transferred to the new phone when other places said it wasn't fixable. The process was quick and seemless.
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September 2023 by Marcella Mathis-Baryl
Zach was amazing! Sure professional, reasonably priced and my Samsung is like brand new! I could not be an happier. I highly recommend Asurion for all electronic fixes!!
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September 2023 by Ethan B
The employee i worked with was super nice and helpful. Answered all my questions and gave some great advice with owning a Pixel and how to better protect my screen! 10/10!
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September 2023 by Hector Fuentes
Mickey did an extraordinary work on my Samsung Galaxy S22 phone that was run over by multiple vehicles.Will definitely recommend Mickey and would comeback for any electronic repairs.
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September 2023 by Sonia G. Prieto
What a great customer experience with this store's team!!!! Armando and Zach GRACIAS for all your help and getting me back to my business. Kudos to you and your team....it begins with strong leadership!
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August 2023 by Brian Smolicek
My experience with Ubreakifix/Asurion was awesome. Great customer service, informative techs and it was a pleasure doing business with them. They fixed phone in a very timely manner and I would recommend Ubreakifix/Asurion to anyone that needs their phone repaired. Great job!
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July 2023 by Nikki Leach-Holland
I was so sure that I had lost a year's worth of pictures, videos, and other data due to an accident with my phone. But Armando came to the rescue and helped me recover everything. He was so kind and patient, just wonderful to work with, and the price was very reasonable. I couldn't be happier with the service here!
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June 2023 by Marshall Hooven
Extremely happy with the service I received today. 6-5-2023Armando was a very friendly and easy guy to work with. He was very knowledgeable and explained the way things worked.10/10 highly recommend using these guys. ??
