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February 2024 by Helen Lara
Employees are rude, and they think they're making you a favor when you ask for help
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February 2024 by Emily Gehring
Very kind and helpful associates at this store. Sometimes they're understaffed, but that hasn't ruined my experience ever. I wish I caught their names, but both associates who helped with my online/ in-store order on Friday were so sweet. The store always looks immaculate.
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February 2024 by James Steele
Very disappointed in this location... a very understaffed dirty store. 2 cashiers with a line almost out the door. I would not reccomend this location.
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January 2024 by mariely Fernandez
Good products, excellent prices, just take advantage of the specials
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January 2024 by Beth Laske
They had a lot of pretty nice things.
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January 2024 by Wilson Medina
Very good prices.
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January 2024 by Alicia Gembra
The manager and cashier were the rudest people I have ever met. They wouldn't not help and when I asked for a phone number to speak with someone, they had no idea what it was. The manager acted like she was above my daughter's amd myself. My VS card was in the mail and I called to asked if I could use my passport. They said no problem. I drive all the way there and they said no. Wouldn't even try to help me. I was told it was my problem. Gurnee Mills employees are awful. Get kinder people!
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December 2023 by Monica Aguayo
I went into the store after I received an incomplete online order in the mail. Instead of looking around as I am currently disabled, I decided to ask for help. I was helped by a young lady named Stacy, (I believe that is her name) and she was wonderful! She went above and beyond to make my daughter’s Christmas present complete, although the circumstances. She searched high and low for the correct size! Thanks again! She was amazing! She literally saved Christmas. ?
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December 2023 by Priya Krishnamoorthy
Rude employee at the back corner of the store today, who doesn’t want anything touched there and doesn’t want to help! Then better organize your store , it’s a messCalled the mgr and doesn’t seem to help either! Didn’t buy anything because of their attitude
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September 2023 by Pamela Spruill
Very nice and helpful staff!! Great job
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September 2023 by worm !
soooo expensive but theyre. soft
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July 2023 by Daniel Lopez
Real nice changing rooms lol
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May 2023 by carol mcdonald
HORRIBLE CUSTOMER SERVICE!!! The girl with the mask on was so very rude!! Had to go home and call. The customer service rep., straightened everything out, and kept apologizing for the in store experience.
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April 2023 by Aiga Berzina
You are better off ordering online and saving a lot of time ...even if there were 4 employees in the store, two of them chit-chating nobody was willing to open lockers and to check out waited after one person for more than 10 minutes
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March 2023 by Georges Hanna
Very good sale but I still don't know her secret.....
