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September 2023 by Heather Madaczky
The owner helped us when we were stranded with a cracked radiator while driving back from Ohio after my father’s sudden passing heading home to Oklahoma. This man not only took time out of his day to run a pressure test to diagnose the problem, he called multiple places to try and get us a radiator. Unfortunately everywhere was out of it and he told us of a radiator sealant to hopefully get us home. He also gave us water jugs to keep topping off our coolant during our drive. This complete stranger who could have easily turned us away, took the time to help us at no charge. If we lived in your town, I’d be recommending you to everyone. From the bottom of my heart, thank you sir for all of your time and help.
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July 2023 by Glenda Bell
Very polite, attentive, and got to my truck quickly. Labor charge was extremely reasonable.
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July 2022 by Allison Brown
They are honestly so amazing and courteous. My sister and I were on a road trip when we damaged our undercarriage. We gave them a call and even though they were booked out they took us in and fixed us up in just a few minutes. The price was amazing and the customer service was out of this world. Highly recommend!!
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June 2022 by Helena Jones
The folks at Mike’s Auto were really a blessing! We were traveling through when our car overheated. We called all over to multiple mechanics and they were the only ones who would take us in on the same day. They were really nice and understanding of our situation. Luckily, the problem wasn’t too bad and they were able to send us on our way a couple hours later. We could not be more grateful of the quick and high-quality service we received!Service: Auto engine diagnostic
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June 2022 by Bryan Woodward
A big thank you to Mike and Josh for making themselves available to help us. We had accidentally put gas in our diesel truck because the BP station pumps in Pocahontas are green (yikes!). They pumped all the bad mixed fuel out and made sure we were all good to roll. Shame on BP for not changing their pumps as this is a common problem at this station we were told.Service: General repairs & maintenance
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February 2022 by Marta Davies
Took my 2005 F250 6.0L diesel to a local dealership after a Water in Fuel warning scared me. The dealer charged me a fortune and didn't fix the issue, didn't find other safety items that truly needed attention, and told me I needed a new rear main seal at $3500. After getting a second Water in Fuel warning within 50 miles following the dealer "fix," I had the truck towed to Mike's Diesel for repair and second opinion. Mike and Dawn are OUTSTANDING!! I watch a YouTube channel called Car Wizard, and Mike is just like the Car Wizard - honest, fair, thorough, honest, cares about customers, master mechanic, did I mention honest? Mike fixed my water in fuel issue, found suspension issues that needed repair, put on new tires, and said I did NOT need a rear main seal. If Mike had time for his own YouTube channel, it should be called the Diesel Doctor. Seriously folks, if you are reading this, DONT donate your money to the dealer!! Take your diesel truck (or any vehicle really) to Mike's Diesel and Automotive Repair.Services: Electrical repair
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December 2021 by Dustin Smoot
Mike bailed us out BIG TIME. After pulling into BP and mistaking a green gas pump for Diesel in our Sprinter on a cross country trip, Mike and his mechanics came to the rescue. The spent 2.5 hours on the ground under our Van getting every last drop of gas out of the Tank. Why were we so thankful? When we called it was 4:30PM on the Friday before the 4th of July. We could have been stranded in Pocahontas until Monday or Tuesday but Mike and the whole team made it happen. They charged us only shop rates even though they came to us to save us from a tow. We were so thankful of their help and dedication. It says a lot about a group of individuals who could have easily said “its not our problem” to a complete stranger and it wouldn’t have been a surprise. The customer service in the office was amazing as well. These guys are a top notch outfit and we give them our highest recommendation.
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October 2021 by Sylvia Guerra
This shop is amazing we were on our way to AZ from PA, we started having trouble with our truck. We have a GMC 2500 they were so easy to work with Dawn is great with communication and the customerservice was delightful. They sent Jon (towing tech) he was positive and very helpful ? if you need repairs I highly recommend this place!!!! Keep up the great work Mike's rock star team??
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October 2021 by jeff Jennings
Motor died. Gave me options and on the road in 2 weeks with a replaced motor. Did not feel gouged. Very satisfied. Friendly and knowledgeable.
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October 2021 by M Foote
I understand why Mike's gets 5-star ratings. I might have been stranded when warning lights came on close to the exit on I-70. Good fortune landed me @ Mike's where diagnosis was quickly made and though he could not fix at that moment I received satisfaction with his advice that I could safely return to St. Louis and my regular mechanic. He asked for nothing more than this excellent rating.
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September 2021 by Kelly Garman
Great service by Mike and his team! Came to our rescue after hours and got us back on the road. Dawn even let us stay in the air conditioned office with our pets while they worked on our RV. We couldn’t have asked for better service. Highly recommend!Service: General repairs & maintenance
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August 2021 by Jim S
We had our Van break down when driving on vacation. We stopped and **** stopped what he was doing to put us first in line. The office Manager gave us water and popped up some popcorn while we waited. Very fast and VERY reasonable on the price. We need more Kind people in this world like there is in this shop.
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July 2021 by E Darnall
Had issues with a wheel seal, brake chamber and relay valve. Mike and Josh worked extremely hard to get me back on the road same day. Thanks guys. I will be stopping for more in the near future. Prices were great and so was the down time
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May 2021 by Margaret Foote
I understand why Mike's gets 5-star ratings. I might have been stranded when warning lights came on close to the exit on I-70. Good fortune landed me @ Mike's where diagnosis was quickly made and though he could not fix at that moment I received satisfaction with his advice that I could safely return to St. Louis and my regular mechanic. He asked for nothing more than this excellent rating.
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April 2021 by jim cool
My thermostat went out on the way back from Arizona to Cleveland. No one else could get to it for a day or two. I told Mike my situation and he was able to get me in and out in a couple hours. He did a great job and a price was great. Thanks Mike.
