Advance Auto Parts, located at 1501 Irving Park Rd in Hanover Park, provides a wide range of automotive aftermarket products and free store services. Customers can find well-known brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store offers various complimentary services, including battery testing, engine code scanning, and battery and wiper installations with purchase. Shoppers can also join the Speed Perks loyalty program for additional savings. The customer service at this location has been praised for being helpful and friendly. Many customers appreciate the no-pressure sales approach and the staff's willingness to assist. However, some have noted that the store could benefit from more staff to manage the customer flow effectively. Specific employees, like Tim and Elmo, have received positive mentions for their excellent service and product knowledge. While most experiences have been positive, there have been complaints regarding warranty issues and perceived lack of loyalty perks for returning customers. Overall, Advance Auto Parts is a go-to spot for automotive needs, with a commitment to customer service and satisfaction.
Sometimes service is not good, Good thing the products are...
April 2025
Today 04/19/2025 to come for checkup my car battery at this store Tony and Anthony both help me for takeoff battery and checked Both are helpful and best nature for customer Hari Thakkar
March 2025
Sold me the wrong Bulb dang it... all good just exchanged it!!!
