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February 2024 by Lion Ross
2nd Time I've been here, first for a flat and second for a tire pressure sensor. Luis helped me in both occasions and was more than knowledgeable, helpful and professional. I'm thankful he was able to help me. I recommend this place for anyone looking to take care of their tires. Thank you Luis!
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February 2024 by THE KRAFT ADVENTURES
They got new tires installed in about two hours while they were very busy.
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February 2024 by Dhruv Thakkar
I recently visited Discount Ties to replace a flat tire, and their service exceeded my expectations. Instead of just addressing the damaged tire, they assessed all four tires and recommended replacing two for optimal safety. They also didn't charge me anything due to my collision certificate. I just had to pay the nominal certificate renewal fee.Also the front desk staff was very polite and respectful. I would highly recommend this place.
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January 2024 by Jay
Avoid working with "ULISES G" at this location!!Most unprofessional guy you will find at this location. He told me yesterday that he ordered my tire and will call me as soon as it's in the next day. I waited all day and called at 4 to check if the tire is in. And of course the tire was in but he didn't contact. I asked how long will it take if i come right now. I was told 1-1.5 hrs. I drove straight to the store and he says pickup the car after 2.5 - 3 hrs. Because of the wait time he said earlier i didn't bring anyone with me to drive me home. Now my wife has to drive all the way here to pick me up. His answer was very unprofessional "I didn't have time to call you. You can wait or drop-off your car". Terrible service. If i hadn't prepaid for the tire, I would have gone to another location.Avoid "ULISES G" at this location.
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January 2024 by Bernard Leong
Awesome service and friendly staff
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January 2024 by Heaven Valdes
The best customer service out of any tire shop. They out perform the competition.
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January 2024 by Nina Rusiana
I have been coming to this Hanover Park location for many years and have always had a good experience. Thank you very much.
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November 2023 by Mitt
If you want an honest opinion on when to get your tires changed, how bad are they or if they have any life left in them, go to Discount Tire in Hanover Park and talk to Luis. Got tires replaced on my Tesla Model X with no issues and was completed in the promised time. Great crew as well. Highly recommend this place if you're looking for new tires.
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October 2023 by Sassy Klaud
Tim is absolutely amazing, he is customer service at its best!! He acknowledges and greets everyone walking through the door with a smile on his face; the world needs more people like him. He is helpful and knowledgeable and I can’t say enough good things about how great he is at what he does!
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October 2023 by Mary
Very pleased with this establishment. They were able to match prices and install was quick and easy. Very friendly staff. Would highly recommend.
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September 2023 by Evelyn R
Had a nail in my tire it was repairedable so made an appointment they took it out and patched it up! awesome customer service and free of charge! thanks guys!
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August 2023 by Chris Muller
Service was fast friendly and the most tech driven experience. I was there twice for tire install. It was so fast. I made appointments before I arrived. The 2pm time frame seems like a pretty calm time to visit. Everyone was happy with their services. There is a bar type table where you can watch them service cars. It's a great place to work or just charge your phone.
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July 2023 by Marta Woszczyk
Came to check my tire because I had a small nail in it, they said they would check it out and let me know if it was fixable. After they did this they said the hole was to big even though the nail had a diameter no bigger than 1/8 and a length of about a inch. I explained I wanted to go to another place where they would be able to fix it. They said they couldn't let me go on that tire because of their "rules" wanted to do my spare which it wouldn't work either since it was 10 years old. They made me buy another tire because there was no other option. The nail was very small and they had to make a mistake when drilling a hole. Never go to discount title when nail in tire they will find a way to make you buy another tire.
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June 2023 by Elizabeth Barahona
I've never had an easier time getting tires! I found the tires I needed on the website for an affordable price, and was able to easily price match the tires. I went in to get them installed and my car was ready pretty quickly.
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May 2023 by Alexander Pineda
Scam Artists.. wouldn't fix my flat because they said it was worn out on shoulder. Told me I needed to buy new tires. Suburban Tires fixed it no problem. Pics show tread life with penny and tread wear indicator bar.
