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February 2024 by G alfred
My cousin's phone had an issue, it simply started acting up and unusable. We took it to the store and though we didn't have insurance on the phone, the team was able to get a replacement for us within a week and allowed us time to move all of her contents, FB, WhatsApp etc to the new phone which took some time, they were very accommodating. I will recommend their store to friends and family because they provided us amazing customer service. Thank you once again for all you did to help us, you went above and beyond. Greatly appreciated your assistance.
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February 2024 by Elizabeth
I love this store the employees are so nice and Cinthia is awesome always helps me with any problem I have. Thank you for your service and helping me get the best plan for me and my family
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February 2024 by Denisse Aguilar
I had an issue with my billing information. Customer service was just giving me the run around, so I decided to go to the store. Cynthia knew how to fix my issue right away and helped me sort everything out! It's hard to find dedicated employees who look genuinely happy to help. Cynthia is a needle in the haystack. They better take good care of her !
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February 2024 by Brenda Aguilar
So helpful and the best costumer service I have experienced. Cinthia was the one that helped me
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February 2024 by Las Sisters
Best store in town! I been to many metro store but the service i received was awesome. The staff was friendly and knowledgeable Cynthia got me into new phone
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February 2024 by Joseph Mugisha
I stopped by for a phone and the gentleman I found at the store was amazing.He was knowledgeable and attended to my needs.It was a good experience and I highly recommend this place.Mr.MIRZA the agent at the store is just amazing at his job.Exceptional customer service and very friendly.
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December 2023 by Charlie Adams
Love bletro
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December 2023 by Joe Evangelista
At Metra by T-mobile the staff offers different cell phone packages to customers. The staff will help customers how to program each cellphone.
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November 2023 by Mirza Baig
Many options on android and I phones, great customer service and good promotions at this store.
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November 2023 by Abdulkhader Mirza
One stop for all your mobile phone services, great store and service specially by Cynthia one of the senior staff member. So many deals and offers to choose from :)
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October 2023 by Corina Morales
Great service Cynthia does great. She help me with new phone
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October 2023 by Macario Clara
Great service highly recommend. Best deals on town.
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October 2023 by Jonathan Fernandez
Cynthia got me into new iphone deal and help me with all my questions. Best store and great staff. Will beback for more.
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September 2023 by Ryne Dudek
Every time I go in there they seem that they are bothered by you. They hate having to do actual work. I wouldn't consider that work. When we go in to try to get a new phone they always get so aggravated. They have one of the easiest jobs to do but they hate to be bothered. Don't bother asking them questions, they absolutely hate it. By far the laziest people I've ever come across like. I finally switched to Verizon and they workers at Verizon are always so busy but still extremely nice. Maybe the people from metro should spend a day at the Verizon store in Bloomingdale and take some note. Every person at most metros should be fired. They don't deserve such a simple job. Fire ? them all I say. I hope metro goes out of business, well at least this location. Let them find a job that makes the people from metro do some real work!!
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July 2023 by Dom “YoBreez” Tayler
These people are scam artists. Check your receipts after each purchase they add extra taxes. They also make up fake policies that don’t exist.
