U-Haul Storage of Carol Stream is a well-regarded facility known for its clean trucks and storage units. Many customers have praised the management, particularly noting the excellent service provided by the current manager, DeShawn, who has exceeded expectations after taking over from the previous manager, Catherine. Customers appreciate the friendly and helpful staff, contributing to a positive experience over several years of use. However, there have been some concerns regarding equipment quality, such as renting a trailer with broken tail lights, which caused inconvenience. Despite this, many customers still believe U-Haul Storage of Carol Stream offers better service than other rental locations. Overall, the facility is recommended for its cleanliness, friendly service, and reliability.
I really love this this location.i have been doing business with them almost 4 years and still with them.amazing and caring maneger ( ms Washington) and great workers.
October 2022
They did their job. However, they rented me a trailer with broken tail lights and couldn't give me another one because the others were already rented. The advice given to me: watch out for cops. But when compared to other places that rent the same equipment, they are far better than most.
August 2022
They did their job. However, they rented me a trailer with broken tail lights and couldn't give me another one because the others were already rented. The advice given to me: watch out for cops.But when compared to other places that rent the same equipment, they are far better than most.
