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October 2025 by Angie Dunning
Very polite workers. Came out and helped us with smiles and answered all questions with no problems at all!!!
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September 2025 by Dr Who
This autozone in harrisburg illinois is in need of manager retraining with a focus on customer retention, unfortunately the current manager Mr. John belt prefers to use confrontational tactics. I was personally abused verbally by this current manager and I had to call the district and regional management to make them aware of Mr. Belts attitude and approach. As the customer i didnt appreciate being disrespected. Good thing theres an oriellys just down the street, thats our new go to store for all our autopart needs..... With current manager, John, at this location, it's sure to continue with the poor attitude.
Followup,..... calls and emails have gone unanswered.
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September 2025 by Ron Harrison
The helpful staff located everything for me. Easy easy. Best price in town for my car care needs.
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June 2025 by Carroll Graham
Some good people work here. Ask for Logan. He's a good guy.very helpful.
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May 2025 by Munira Wilson
They alright
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May 2025 by Spleen Splitter
Conveniently located typically
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April 2025 by Frank Bean
Went to get a new battery and the sales associate was nice and installed it for me
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March 2025 by Shaki Shakira
Very good people and very good service Matthew Crosby he helped us so much and was very patient I was 5 dollars short and he gave me 5 dollars
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December 2024 by Kevin Peyton
Most of the time, they or can get or have parts that I ask for.
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November 2024 by Mark Hiller
Bought a battery and a tail light today. Logan was super helpful during the entire process! Great customer service!
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October 2024 by Ryne Hawkins
Sold me wrong parts on multiple occasions
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July 2024 by Eric Smock
The problem I have is Mr. Belt. The manager always complaining about having to use the diagnostic tools. The last two times I’ve been in there he’s complained and it’s not even him doing it. One of the worst things you can do as a manager is be negative when it comes to do your job. The diagnostic machine help me figure out the roundabout problem And in the right direction where I found the problem. Mr. Belt wishes they would take Away. It seems like he needs to go through a retraining program on customer relations in the core values of what AutoZone stands for.
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May 2024 by Aaron Montgomery
Great Service!!!
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May 2024 by bolin03
Had the part I needed.....
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April 2024 by Jason Fitzpatrick
Have had horrible experiences with Matthew Dudley he said he would order parts for me from Marion and they would be there the next day by 2. He never ordered the parts for me. So I drove to Marion to get them. I had a couple bad experiences with Matthew.
