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“The gentleman who assisted me,Jim, was very knowledgeable and polite, He helped me find the mattress I was looking for and even helped me get a pillow that would maximize my comfort. I would recommend Mattress Firm in Alton to anyone”
“Great experience every time we visit the store. Sales people are very responsive and knowledgeable of their product lines and present facts and answer questions directly without pushing you to their preferences. We’ll continue shopping at Kettle River for our furniture needs as long as they remain in business.”
“We were getting ready to close on a home, & needed a new recliner, stove & mattress. Then we realized there will be times we can't get across the river due to flooding, drought, and below freezing temperatures, so we'd better purchase a freezer as well.I walked into the store, and was greeted by Ernie Nicholas right away. I explained the reason I was there, & that I just wanted to see what was on the showroom floor because my honey isn't too keen on playing Goldilocks. I needed to find a couple recliners and a couple mattresses that I knew he would like so he could go right up to them & decide which he liked better.I told Ernie I used to be a design consultant for a couple of furniture companies, and to PLEASE greet & take care of other guests, because I wasn't going to make any purchases that day. After about a ½ hour of jumping from one piece of furniture to another, doing the whole "this one is toooo hard!", "this one is toooo soft!", &... well, I'm sure you get the gist of it.When I was done, I looked Ernie up and asked for his business card as well as his work schedule - and I thanked him for allowing me to do the whole thing my way & not shadow me or bug me every 5 minutes. I also asked him if he would be willing to cut me any sort of break if I were to come in & just slap some cash on the table - and he assured me that he would.In the meantime, I found a recliner for hubby elsewhere - but I took him into the store, introduced him to Ernie, and we went about the truncated version of "the Goldilocks business".Once we made our decisions, we went to Ernie to sit down together & crunch some numbers.Suffice it to say that we really liked the way it all shook out.Ernie told us it would take approximately 4 weeks for our Justice mattress to be constructed, which we were fine with. It was slightly less than 4 weeks, actually, but you won't hear US complaining.We are VERY pleased with the mattress, stove, and chest freezer - and the delivery guys, too! They even hauled away the existing mattress and stove!About a week later, we got a call from the store to check in & make sure we were 100% satisfied. I was pretty impressed!If you're undecided as to where to go for appliances &/or furniture, I HIGHLY recommend you give Alton Refrigeration & Home Furnishings a try. If you're truly, honestly, disappointed, I will eat my hat!”
10 AM - 5 PM
225 E Delmar Ave, Alton
Mattress Stores
“My husband and I have been shopping here for all our bedding needs for at least 25 years. I highly recommend Zmattress We have also referred friends and family, everyone has been highly satisfied.”
“Had a wonderful experience here. Our salesperson, Katie, was so easy to work with and helped us get the perfect mattress. I’ll definitely buy from her again when we are ready for other mattresses. It was an easy hassle free process.”
“Lizzy, thank you for being so attentive and patient helping us with all our needs. Great customer service! Very professional. Ashley's is very well displayed and stocked.Thanks again!Patty”
“A good experience overall. Didnt feel pressured into getting anything we couldnt afford, and got fitted for the right style of mattress for how we sleep. Shaun was extremely professional and enjoyable to work with.”
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“Went in specifically try out a Chattam & Wells Mattress, which we really liked, but actually ended up buying a Sterling Softside waterbed instead. Due to back and hip problems, this was actually a better choice. We liked Greg very much, he is very knowledgeable and not pushy at all. We have called a couple of times over the past couple of months with questions and for advise and Greg is always helpful. We strongly recommend shopping and buying here. It felt really good to also support a small local business.”