Harvard Ford LLC is the premier Ford dealership for sales, service, and auto financing in Northern Illinois. Customers consistently report a great and easy experience, describing the dealership as fair, honest, and straightforward, without the stressful games found elsewhere. The sales process is frequently noted as painless and refreshing, with staff who are friendly, respectful, helpful, and kind. Sales consultants take time to know customers and provide honest information, making the process feel human. The financial paperwork is fast and easy, with fair treatment on trade-ins. The state-of-the-art service center also receives high praise for good service and good prices, with easy scheduling and on-time delivery. The waiting area is pleasant. Many customers emphasize that the incredible all-around customer service makes the experience a real pleasure, well worth a drive from other areas. This leads customers to highly recommend Harvard Ford, stating they will be returning and will steer friends there. The dealership is described as a family of fine folks who help avoid a typically stressful ordeal.
Very professional staff. Purchased a car today every single person from Heather, Adam, and Heinrich were all professional above and beyond. I would recommend this dealership 100% if your looking for a new car.
August 2024
Always a great experience! So easy to do business with Harvard Ford. A lot of dealerships are taking advantage of the lack of available vehicles. They did not. Thanks for being fair and honest.
August 2024
All around incredible customer service. Worked with Sarah and she provided helpful and honest information during sales process. And Bob and Brandon were incredibly helpful and kind when we came to pick up the vehicle. Would highly recommend working with the folks at Harvard Ford!
