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December 2023 by Brian Ramirez
I was there Saturday December 23rd. I had two items when I get home I open the box for one of then items I had bought and it was not in the box. I was not given a receipt the cashiers were obviously very busy since there was a long line. (Over a 40 minute wait).I go back the next day to check if there is another box with the item I bought to do a simple exchange but unfortunately there is not. I ask for a refund and the assistant manager suma is rude rolling her eyes without even wanting to listen to the situation, I ask if she is the manager on duty to which she says yes and after asking her again she says assistant manager after having to ask her twice she calls the store manager over( not very friendly at all). Only wanting to provide store credit I explain there is no other item I want to exchange for and would just like my money back. It was no more than one day and I explain I have the card I paid for so all I want is my money back for the item that I did not even receive. I spoke to the store manager Liz and she says that it isn’t their fault and is very cocky when i explain the item is not in the box she laughs and says the box was heavy. I did not appreciate the help I got from either manager they were not helpful at all. I still have an empty box i paid for with no item. I now have to wait until after the holidays to get this resolved it shouldn’t be this hard when their was an easy fix to all of this.The box itself was heavy but if the manager knows that they are selling box’s without the items in the packaging, maybe they should start checking before releasing the item to the client. Horrible service.
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December 2023 by Maria Guajan
I have the opportunity to visit the last couple days different locations of Marshall's in chicago, but this one is really messy a lot of new merchandise in the hallways.
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November 2023 by SPICY
I always find some great chep cooking ware here.
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November 2023 by Adem Zettl
Terrible place to work. Carlos the manager is extremely immature
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September 2023 by Neha Bhavik Rana
Not too many clothes for kids.I would not recommend for kids.But there were so many clothes for men and women.
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September 2023 by ESTEBAN L
Personally I think that is expensive (somethings) and don't have basic things , I recommend in a best way The Burlington
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September 2023 by Julie Maza
Cool home decor great price
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August 2023 by Jesse Flores
You can find alot of nice things people it's nice friendly helpful
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August 2023 by Mimi R.
Dirtiest and slowest check out I've experienced in quite some time. This Marshalls is not well organized, items on selves look old and outdated. All workers are older in age and extremely slow.
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July 2023 by Elba Yessa
Good deals as usual , if you look you find always something.
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May 2023 by Mia Kurt
Special thanks to fitting room attendant- Illonka, who is friendly, smiling and make you feel welcome regardless of how many times you come with more clothes to try.
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May 2023 by Angelica Alvarado
This location can use some cleanliness and also a bigger perfume selection!
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May 2023 by Yolanda N.
The employees are racist they don't help costumer in a proper manner instead of having good customer service they go an whisper to each other
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March 2023 by ronald canchola
They used to have a better selection of mens shoes and boots...
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March 2023 by Tami
Not really impressed with this location. Six Corners is better stocked.
