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November 2023 by Eva S.
This was one of my favorite grocery stores back in Chicago. I miss it so much now that I'm not in Illinois. I do try to shop there when I'm back in town. Very good and fresh products. Good prices and many on sale. The salad bar is the best. BBQ Pork Ribs or pizza are made at every store and are delicious. The service is not bad. Always a good shopping experience especially since it was 5 min drive from my house.
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October 2023 by Angelo S.
For the last few days I have checked to store for roasted punpkin seeds in the usual stock area, there was none, ie the manager of the produce area says the next delivery till Tuesday, was not sure.
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October 2023 by Lisa V.
Very disappointed customer. Make sure you CHECK YOUR RECEIPTS. Multiple items were not charged the sale price as advertised. There were NO digital coupons for these items. The manager was saying it was my fault for not clipping the coupons. I shop here every week and make a conscious effort to clip the coupons. I checked the coupons twice before checking out. I had to wait in a long customer service line and there is no efficient way to get a refund. I had to look up each item and give the sale price for each individual item. I'm hoping I remembered everyone with a grocery bill of over $100. I don't understand why I should have to be the one to go line item by line item to just get a sale price that is advertised. Then to realize after I got home, they didn't even add up the discount correctly. And calling customer service or speaking to a supervisor was not worth the time I put in. They were very condescending and didn't care about me as a customer in the very least.
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August 2023 by Christina M.
So many expired items. You have to thoroughly check dates. I called the manager Brandy who said they're very understaffed.The thing is when I'm at a grocery store like Mariano's I'm not thinking I have to look at every date. Ben and Jerry's icecream expired Simply lemonade expired.Tangerines i bought.This is ridiculous. You can't raise your prices and also have us doing the job of checking every single date.
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August 2023 by Tim F.
This place is absolutely disgusting. All the produce is molded over and I leave the store without half the ingredients I need. And now today, they are actually trying to sell this ground beef to a customer. Stay far far away from this store.
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August 2023 by Mi N.
So, today I ordered for delivery 2 packages of chicken with other items. Chicken was out of stock and instead of calling to see if they could substitute with another brand of chicken they sent two bunches of asparagus. Who the F does that? Then when I asked for a refund I was told it would take 5-7 days for it to process. Stay as far away from this. store as you can. In fact stay away from the chain because it is Mariano's in name only. It has 100% become the shitty Kroger's who bought them.
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August 2023 by Sue F.
Lately the store has decided to not have cashiers but to send you to the self checkouts. The last three times I was there, they had 1 or 2 cashiers with very long lines. Since I only had a few items the one time, I went to self checkout as there was only 1 cashier working!! I had to wait for a space since that was packed as well. When I finally did get to check-out, the lady had to come over to me 5 times for 13 items ! She was also running to all the other kiosks as well. Totally ridiculous!! Please get your cashiers back. It is much easier on the customer and it is nice to interact with a human-especially since it avoids all the problems at self check-out.
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December 2021 by Maria D.
The meal at Mariano's is fantastic! Very tasty and beautifully prepared, with a large selection to choose from. I enjoy the service here, and the chef is always so polite with the customers and constantly strives to provide the highest quality! This is a place that I strongly suggest. Ihad such a nice dinner experience here, it's worth the price and definitely a memorable dinner date for me. We went here to eat our dinner and I did not regret choosing this resto cause it gives good quality service to everyone. I am having second thoughts to be honest at first if we will go here cause we just saw this place online and we were just reading some reviews if it's really good. We don't know if the reviews are true but when we came here, I realized that the reviews were really telling the truth. I definitely recommend this to my friend. Such a nice place.
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September 2021 by Michael Vaughn
first time shopping there very impressed
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May 2021 by Bob R.
Mariano's always had a great selection of foods you typically find only in specialty stores. Their pricing is better than Whole Foods, but tends to be on the higher end. Compared to Jewel, they are miles ahead.This visit was for a COVID shot. After hours of trying to find a location with appointments, we were lucky enough to score a time at this location. Admittedly, I've never used a grocery store pharmacy. The pharmacist was nice and pleasant, and seemed very caring. Because of the way they scheduled appointments, we got right in without any wait.The other thing I particularly like about Mariano's, in general, is they have a great Vegan selection. While not a vegan, I can't have anything with Milk products. Their selection of vegan cheeses, butters, etc., is among the best in the area.
