H&R Block is praised for its friendly and professional staff who provide excellent service. Customers appreciate the clear explanations of tax processes, making them feel comfortable and confident. The staff, including individuals like Janice, Veronica, Minnie, and Kenneth, are noted for their knowledge and dedication to ensuring clients receive the credits they deserve. The ability to upload documents via the block app has also made visits more efficient. Overall, H&R Block offers a welcoming atmosphere where clients can get their taxes done effectively and with ease.
Janice is very sweet and did a great job explaining my taxes to me. She gave my kids some fruit snacks. The other staff were nice as well.
April 2024
My visit was very easy, I had not been to a tax office since the 1980s. Veronica was great, she was a pleasure to have working on my returns. She worked hard making I got the credits i deserve. All my nervousness was gone away.
March 2023
Minnie was very professional and friendly. She made me feel very comfortable and was very knowledgeable about my taxes. I was able to upload everything to my block app prior to our meeting; which cut down in the time that I had to spend in the office.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee